クライアント・サービス・アソシエイト(2025年入社)/ Client Service Associate (2025 Start) 拠点:東京 / Location: Tokyo 入社月: 2025年1月、4月、7月、9月 / Onboarding Months: January, April, July, September 2025 AlphaSightsについて / About AlphaSights AlphaSightsは、ナレッジオンデマンドのグローバルリーダーです。投資家やビジネスリーダーを知識とつなぎ、事業を成功へ導く支援をします。世界9都市にオフィスを展開し、1500人以上の社員が24時間体制でクライアントをサポートをしています。AlphaSightsのクライアントは、世界トップクラスの投資ファンド、コンサルティング会社、一流企業です。当社は2008年に創設され、当初からのビジョンを一貫しながら急成長を続ける企業です。 詳しくはalphasights.comをご覧ください。 AlphaSights is the global leader in knowledge on-demand. We connect
職種 インターンシップ 職務明細 What’s The Role: Are you passionate about working in financial markets and by the prospect of providing technical support for the worlds leading financial professionals? If so, join the Bloomberg Customer Support internship,
Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an
You will be responsible for the full-cycle recruitment activities in Japan for the business unit of the organization you will be in charge of. Client Details The client is a multinational technology company that does continuous
Our client is an international e-commerce business. They are looking for candidate who has 2 years experience in IT product development experience. Client Details Our client is an international e-commerce business. They have set up their
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世界に20拠点を構えるグローバル企業であなたらしく活躍してみませんか? ロンドンに拠点を置く、外資系企業「TEN」は、富裕層向けのコンシェルジュサービスを展開しております。 2012年に設立された日本法人では、【クレジットカード会社の会員様】 や、【高級車のオーナー様】 に向けてサービスを提供します。 <仕事内容> 日本のメンバー サクセス マネージャーとして、下記を対応いただきます。 ●苦情対応 ●会員満足度の向上 こちらのポジションにはメンバーと直接話すことも含まれますが、主な目的は、様々な苦情管理を管理&監督することです。 マネージャー、チームマネージャー、およびその他の関連する役割、およびそれらのスキルの向上 効果的な QA、コーチング、トレーニングを通じて従業員をサポートします。このポジションを通して、苦情が減少し、会員満足度が上がることを期待しております。 クライアント サービス チームの主要パートナーとして、下記役割も果たします。 ●苦情に対して、円滑なクライアントとのコミュニケーションの担当 ●クライアントに情報を提供し、円滑なコミュニケーションを維持すること ●きちんと情報を管理&共有することが必要となります。 ●Ten MAID に関するフィードバック、および Ten MAID の成功に関する企業への報告 ●苦情管理 Requirements <必須> 社会人経験1年以上 <こちらの経験があると尚良し> 日本マーケットにおける苦情対応経験 苦情後のリピート利用率と顧客満足度管理 チームを超えてエスカレーションされる苦情の割合を最小限に抑えること マネージャー経験
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Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an
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Keywords Studios is an international service provider in the global video games industry, with studios in Dublin, Tokyo, Seattle, Montreal, Rome, Barcelona, LA, Singapore and more. Working on a worldwide basis, we provide a range of
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect
Keywords Studios is an international service provider in the global video games industry, with studios in Dublin, Tokyo, Seattle, Montreal, Rome, Barcelona, LA, Singapore and more. Working on a worldwide basis, we provide a range of