JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers
POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for
Must have Japanese citizenship or Eligible work in Japan permit holder POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
• Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization). • Business-level proficiency in Japanese is required. POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration,
• Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization). • Business-level proficiency in Japanese is required. POSITION SUMMARY Inspect grooming and attire of staff, and rectify any
ポジション概要 Engineering Supervisorとして、Chief Engineerをサポートしながら、ホテル施設・設備の維持管理、予防保全、安全管理および法令遵守を推進していただきます。 建物・設備・敷地の管理を通じて、ゲストに安全で快適な滞在環境を提供するとともに、エンジニアリングチームの運営や設備改善プロジェクト、エネルギー管理など幅広い業務に携わっていただくポジションです。 主な業務内容 エンジニアリング業務 Chief Engineerの業務補佐およびエンジニアリング部門の運営サポート ホテル内の建物・設備・敷地の維持管理 空調（HVAC）、給排水設備、電気設備、冷凍・冷蔵設備、水処理設備などの保守・点検 客室・レストラン・共用エリア・バックオフィス・館内設備の維持管理 予防保全計画の実施・管理 修繕・改装・設備更新プロジェクトのサポート 修繕工事や設備更新に伴う業者との調整・施工管理 部品・設備・備品の在庫管理および発注 設備・施設の定期点検および品質管理 設備異常や故障発生時の原因分析および改善対応 緊急時の施設対応および防災体制の運営サポート 安全・法令遵守 建築設備・消防設備など各種法令・安全基準への適合管理 消防設備、防災設備、警報設備の維持管理 エネルギー使用状況の管理および省エネルギー施策の推進 行政機関・消防署・協力会社との連携 ゲストサービス・チーム運営 快適で安全なホテル環境の維持によるゲスト満足度向上 客室・共用エリアの定期点検 エンジニアリングスタッフへの業務指導・教育 他部門と連携しながらホテル全体の運営をサポート サービス品質向上に向けた改善提案 応募資格 必須条件 高等学校卒業以上 以下いずれかに該当する方 ホテル・商業施設・ビル等で設備管理・施設管理の実務経験2年以上 建築・建設・機械・電気・設備工学などの関連分野を専攻された専門学校・短期大学・大学卒業者
POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms
POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during
POSITION SUMMARY ホテル内の安全・防犯管理業務を担当し、施設巡回、監視カメラ・警報システムの監視、緊急時対応、事故調査、鍵管理監査などを実施する。また、ゲストおよび従業員への安全支援、苦情対応、不審者対応、法令遵守の徹底を行い、安全で安心な環境の維持に貢献する。 施設内のすべてのエリアを巡回し、安全確保を行う。客室の施錔確認を行い、ゲストの入室をサポートする。緊急対応訓練の実施、日常的な安全・危険箇所の点検、調査、聞き取り、および鍵管理監査を実施する。監視カメラ（CCTV）および警報システムを監視する。立入制限区域へのアクセスを承認・監視し、記録を作成する。緊急時にはゲストおよび従業員を支援する。事故発生時には対応し、必要に応じて救急隊（EMS）への連絡や応急処置・心肺蘇生（CPR）を実施する。情報収集を行い、各種報告書を作成する。報告書や文書の機密性を保持し、権限を有する者にのみ情報を開示する。会社の方針および手順に従い、トラブルや騒動の沈静化を図る。安全上の危険な状況を解決する。あらゆる中断事項や苦情に対応する。不要または不審な人物を施設外へ誘導する。酒類提供に関する法令遵守を徹底する。適切な緊急コードを使用して支援要請を行う。従業員に必要な書類を提供する。 Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and
JOB SUMMARY 日本語スキル必須 / Japanese language skill is a must. Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room
HOTEL DESCRIPTION Kagoshima is the southwestern prefecture of the Kyushu Island. Major economic pillars of the prefecture include agricultural and food, electronic and automotive-related industries. The Hotel will be part of a mixed-use development that comprises
POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa
JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and