Overview 私たちは現在、下記のようなキャリアビジョンを持っている仲間を積極的に採用しています。 専門領域を拡げながらサポートエンジニアとして成長したい 日本のお客様に対して日本語でサポート、韓国のお客様に対して韓国語でサポートと、グローバルなキャリアを積み重ねたい チームの垣根を越えて活躍したい ■Customer Service &Support （CSS） 組織について CSS には、世界 196 か国で 14,000 人以上のサポート エンジニアが所属しており、世界中で、月 500 万件以上のサポートを提供しています。日本の CSS だけでも 900 人以上のメンバーが所属しており、毎月 175,000 件のサポートを提供しています。 私達の最大のミッションの 1 つは、発生したトラブルに対しお客様から信頼されるパートナーとしてシステム全体、ビジネス ニーズを把握した上で、日本はもちろん国外のチームとも協力し、高度な技術的支援を中心とした最適な解決策を提供することです。 当社のサポート エンジニアは一般的なヘルプデスク業務とは異なり、特定の製品を中心に担当し、高い技術力を持ち合わせたサービスのプロフェッショナルとして、様々な活躍の場が待っています。会社・組織に関する情報は以下にまとまっておりますので、ぜひご参照下さい。 日本マイクロソフト キャリア採用情報 サポートエンジニアページ (microsoft.com) ■配属チームについて
Minimum qualifications: Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. 5 years of experience with software development using Python or similar coding languages. Experience taking production-grade AI solutions from conception to
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySales Job Details About Salesforce Salesforce is the #1 AI
SummaryAre you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best
Minimum qualifications: Bachelors degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Ability to communicate in
Minimum qualifications: Bachelors degree or equivalent practical experience. 1 year of experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms. 1 year of experience working with digital native customers. Experience in data and AI,
Work ScheduleStandard (Mon-Fri) Environmental ConditionsCleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc. allowed, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat,
Minimum qualifications: Bachelors degree in Computer Science or equivalent practical experience. 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role. Experience delivering technical presentations and live demonstrations for security solutions.
Minimum qualifications: Bachelors degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. 5 years of experience in Python and a related machine learning package (e.g., Keras, PyTorch, HF Transformers). Experience in applied AI, with building
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About Salesforce Salesforce is the #1
Minimum qualifications: Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience. 8 years of experience in cloud computing or a technical customer-facing role. Experience taking production-grade AI-driven solutions from conception to launch and
Minimum qualifications: Bachelors degree or equivalent practical experience. 7 years of experience in technology business or business development at a business-to-business (B2B) software company. Experience in developing cloud or information technology (IT) solutions. Ability to communicate in
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySales Job Details About Salesforce Salesforce is the #1 AI
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and
Overview Customer Experience & Success（CE&S）は、Microsoft の製品・サービスを通じて、顧客が継続的にビジネス価値を創出できるよう支援する組織です。コンサルティング、カスタマーサクセス、サポートを含む全社サービスを担い、AI を活用した顧客変革の推進をリードしています。 本ポジションは、Microsoft 365 Copilot、Copilot Studio、Copilot Chat を中心とした AI ソリューション領域において、顧客の AI トランスフォーメーションを技術面・ビジネス面の双方から支援する Cloud Solution Architect です。Unified Support をご契約をお持ちの頂いているおお客さまに対し、 AI エージェント開発における業務要件と関連技術の要件整理、アーキテクチャ作成、技術面でのサポート等を、伴走型支援を通じて提供する役割を持ちます。 Responsibilities 本ポジションでは、Microsoft 365 Copilot を用いた AI エージェン構築を専門とする Cloud Solution Architect （CSA）として、顧客の課題を理解し、Copilot を活用した実践的かつ再現性のあるソリューション設計・導入を担っていただきます。Microsoft 365