Purpose of the role Join Global Blue as Systems Analyst to deliver the cutting-edge Tax-Free Solutions that power international traveller shopping experiences. In this role, you will oversee critical backend services and customer-facing platforms that support Global
Minimum qualifications: Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. 9 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process). 9 years of
Role Purpose: Responsible for managing relationships with existing fund distributors, both for Head Quarters and Branch networks Take full responsibility to build and grow key third party fund distribution with high client satisfaction service level Principal
Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead within Corporate & Investment Banking Technology’s Cash Equities Production Management team, you will serve in
Role Purpose: Responsible for managing relationships with existing fund distributors, both for Head Quarters and Branch networks Take full responsibility to build and grow key third party fund distribution with high client satisfaction service level Principal
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global
EIRE Systems is seeking confident, technically hands-on and bilingual (Japanese & English-speaking) end user-facing Desktop Support candidates for opportunities working onsite at our clients offices in Tokyo. We presently have multiple openings working on-site at our customers
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
SummaryAre you passionate about customer success? Do you like digging into code, and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do
テクニカルサポートエンジニア（日本勤務） ポジション概要 Genetecでは、革新的なソフトウェアツールを駆使して、複雑な技術的課題やサービス障害の診断・解決を行い、お客様の満足度向上に貢献しています。 本ポジションは、Genetecソリューションに関する深い技術理解をもとに、迅速かつ的確な技術支援を提供する重要な役割を担います。 社内のテクニカルサポートチームやR&Dエンジニアと連携しながら、オンサイトでのフィールドサポートを含む多様な業務を担当していただきます。 主な業務内容 ■ テクニカルサポート業務 · ソフトウェアツールを活用した技術的課題の診断および障害解決 · お客様への明確かつ簡潔な技術的説明 · 定められたプロセスに基づく問題解決の実施 · 重大な顧客課題の適切なチャネルを通じた迅速なエスカレーション · 他のテクニカルサポート担当者やR&Dエンジニアとの協働による課題解決 · 新規および既存顧客との信頼関係の構築と維持 · Genetecソリューションに関する広範な知識の習得と維持 · サポートプロセスやソフトウェア改善への提案・貢献 · 技術文書やナレッジベース記事の作成支援 · 顧客先で発生した課題のチケットシステムおよびCRMツールへの適切な記録 ■ フィールドサポート業務 · 顧客先でのGenetecシステムの設置、監査、評価、保守、技術支援 · PoC（概念実証）、オンサイト技術支援、システム導入・立ち上げ、トレーニング、監査、評価の実施 · Genetecと顧客間の技術的な窓口としての対応
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You
Job Description: About Organization Our department drives customer and technology transformation through digitalization, AI, and data-driven Customer Value Management (CVM) platforms. We enable personalized customer experiences and accelerate acquisition, retention, win-back, ecosystem cross/up-selling, and operational excellence
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our
Job Description: Department Overview The Information Security & Privacy Governance Department is a division of the Technology Management Division, which serves as a shared technical department for the Rakuten Group. As a member of the Information
Description Were looking for Application Support Engineer to join our global team of professionals to make sure all our systems are running smoothly, and our clients are receiving exceptional service from Global-e. This will require working collaboratively
Career CategoryRegulatory Job Description Job Description Group Purpose To support the Regulatory Support Excellence function by ensuring high-quality, consistent, and efficient execution of Japan Regulatory operations, enabling reliable delivery across regulatory activities. 薬事本部全体の業務実行を支える基盤として、品質・一貫性・効率性の高い薬事オペレーションを実務面から支援する。 Job Summary The Senior Associate,
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex
At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. About
Summary本ポジションについて Guidewireプロフェッショナルサービス部門には、ビジネスアナリスト、ファンクショナルコンサルタント、テクニカルインテグレーションコンサルタントが在籍しており、Guidewire アプリケーションをお客様が導入するにあたり、お客様と SI ベンダーに対して支援を提供しています。プロジェクトは複雑で、お客様の具体的な要件に応じて、3 ヵ月から 2 年かかる場合があります。プロジェクト期間中、チームはお客様の業務要件を特定し、要件を満たすために当社製品の標準機能を活用しつつ、必要に応じてコンフィグレーションを加えたソリューションを策定し、Guidewire アプリケーションと他の社内システムや社外システムと連携する作業を支援します。 ガイドワイアのコンサルタントは、業務の大部分をお客様のビジネスチームおよび技術チームと共にオンサイトで過ごすことが求められます。この職務は主に日本国内で行われますが、ガイドワイアが事業を展開している他の地域で勤務する機会もあります Guidewire コンサルタントは、業務のおおよそ半分をお客様の業務部門チームや IT チームとオンサイトで過ごし、残り半分はリモートで作業します。本役割は、主に日本国内での勤務ですが、当社が事業を展開している他の地域向けにリモートで作業を行う機会もあります。 The Guidewire Professional Services organization includes business analysts, functional consultants, and technical integration consultants who worktogether to help customer and SI vendors to