About this Position Act as the Single Point of Contact (SPOC) for assigned customers within the Industry segment, managing the end-to-end Order-to-Cash process with a strong customer-centric, operational, and strategic approach. Ensure high service levels, reliable
About this Position Manage complex order management and customer operations processes end-to-end, ensuring high service levels, data accuracy, and operational excellence. Act as a key point of coordination across internal stakeholders to deliver reliable supply and
Job Description: Department Overview This department operates direct-to-consumer shops (Rakuten24, Baby Shop, Pet Shop, Drink Shop, etc.) within Rakuten Ichiba, a marketplace run by the Rakuten Group, that handle FMCG (fast-moving consumer goods). It boasts one