This job requires Japanese language ability. JD is available in Japanese only. Consumer Support Contents & Training Management Specialist - Mercari 雇用形態： 正社員 働き方：フレックスタイム制（コアタイムなし） 勤務地：六本木 詳細はキャリアサイトの募集要項よりご確認ください メルカリグループについて あらゆる価値を循環させ、あらゆる人の可能性を広げる 「地球資源が限られているなか、より豊かな社会をつくるために何ができるか」。2013年、創業者の山田進太郎が世界一周の旅で抱いた課題意識から、フリマアプリ「メルカリ」は生まれました。私たちは、物理的なモノやお金に限らずあらゆる価値を循環させることで、誰もがやりたいことを実現し、人や社会に貢献するための選択肢を増やすことができると信じています。 テクノロジーの力で世界中の人々をつなぎ、あらゆる人の可能性が発揮される世界を実現していきます。メルカリグループの目指すべき方針については Mercari Culture Doc をご覧ください。 組織・チームのミッション カスタマーサービスのコンシューマーサポートチームは、メルカリ・メルペイのサービスを利用される一般のお客さまのサポート、ならびにカスタマーエクスペリエンスの設計、運営を担う組織です。 本ポジションは、カスタマーサポートにまつわるナレッジやトレーニング関連コンテンツ全般の作成・編集・運用に加え、お客さま向けヘルプセンターガイドの開発、およびカスタマーサポートオペレーター向けトレーニングの実施・管理を行います。また、問い合わせデータや現場から得られる一次情報をもとに、社内外の関係者と協業しながら継続的な改善を推進し、オペレーションの効率化、カスタマーエクスペリエンスの向上、ビジネスの成功に貢献します。 お客さま対応に関わるAI活用を推進し、自己解決率向上や一次対応品質の向上を通じて、サポート体験と生産性の両立も目指しています。
American Express Intgernational Card Services (ICS) is the leading provider of Corporate & SBS Card Programs, Supplier Payments Solutions and other expense management tools that help small businesses, mid-size companies and large corporations around the world
We’re seeking someone to join our team as an experienced Director, fluent in Japanese, to represent the Asia Third Party Program Management team, within the Japan region. This role supports the delivery of in‑country Third Party
Instructorfor Japanese Language Language:Japanese Location:Tokyo, Japan Employmenttype: Freelance Student:Adult student seeking to learn Japanese Schedule: Once a week on Sundays for 2 hours StartDate: ASAP, at the beginning of June Lengthof Contract: Up to 75 hours
お持ちの資格を活かして、豪華客船で働く世界水準のキャリアへ。高い収入と国際的な活躍のチャンスがあなたを待っています。 現在、日本人のエステティシャン、美容師、セラピスト（マッサージ施術者）、ネイリスト、フィットネストレーナーを募集しています。 5つ星スパ環境において、ゲストへのおもてなしと高品質なサービスを大切にするワールドクラスのチームの一員として活躍していただきます。 • 英語力について：日常会話レベルの英語力をお持ちであればご応募いただけます。 • あなたへの投資：世界で活躍できる人材を育成するため、ロンドンの名門アカデミーにて、専門技術およびビジネススキルに関する集中的な研修を全額会社負担で提供します。 Job Title: Cruise Ship Jobs – Beauty, Wellness & Fitness Professionals (Full Training Provided) Location: Worldwide / Shipboard (Initial Training in London) Employment Type: Full-Time, Contract Language Requirement: Conversational English (Supportive training provided) About
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