Job Description: Business Overview Rakuten Group provides more than 70 services across a diverse range of industries in Japan and around the world, including e-commerce, travel, digital content, fintech, mobile communications, and professional sports. By connecting
Job Description: Business Overview Rakuten Group provides more than 70 services in a wide range of fields, including e-commerce, travel, digital content, and other Internet services in Japan and overseas, as well as Fintech (Finance) services
This intermediate-level position is designed to support both Client Service and Securities Transaction Management functions, serving as a pivotal role in the organization. The successful candidate will leverage a comprehensive understanding of client needs and transaction processes
City Tokyo Job Type Full Time Country / State Japan Function Category Operations Join us At UBS, we know that its our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
Minimum qualifications: Bachelors degree in Business, Supply Chain, Engineering, or equivalent practical experience. 5 years of experience in program or project management. Ability to communicate in Japanese and English fluently for engaging with local telecommunications carriers, repair
Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of Rakutens ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Cloud Platform Supervisory Department (CPSD)
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations(Client Operations)は、Securities Services/TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジションでは、主要機関投資家の“顔”としてClient Serviceをリードし、日本市場の複雑性とCitiのグローバルな強みを橋渡ししながら、デジタル化・プロセス最適化・リスク管理を前進させていただきます。(ハイブリッド勤務/グローバル連携あり) 仕事内容(Key Responsibilities) クライアント・リーダーシップ:日本の信託銀行/資産運用会社など主要機関投資家のエスカレーション窓口かつ戦略的パートナーとして、複雑なクロスボーダー投資ニーズに応える。 E2E改善/変革の推進:STP向上、手作業削減、例外管理の標準化を主導し、未然防止(Escalation Prevention)とTAT短縮を両立。 マルチ機能・マルチプロダクト運営:セトルメント/アセットサービシング/オンボーディング等の複数機能、および債券・株式・投信など複数プロダクトの運営を俯瞰してリード。 戦略立案と実行管理:運営KPI/KRIの設計、キャパシティ&スキル計画、改善ロードマップの策定と進捗管理。データドリブンに成果を可視化。 グローバル連携:海外拠点・リージョン・プロダクト・テクノロジーとOne Citiで協働し、グローバル標準と日本の特殊性を整合。英語での交渉・調整をリード。 人材・組織開発:3–5年目安のピープルマネジメント(採用/評価/育成/サクセッション)と、包摂的なチーム文化の醸成。 コントロール/リスク:規制・社内ポリシーに準拠した堅牢な統制を維持しつつ、スループット最大化を図る。 応募資格(Requirements) 必須 カストディ/証券オペレーションのマネージャー経験(チーム運営、品質/納期管理、エスカレーション対応) ピープルマネジメント経験(目安:3–5年)— 採用、評価、育成、パフォーマンスマネジメント 複数機能/複数プロダクト(例:セトルメント、アセットサービシング、オンボーディング/債券・株式・投信など)をカバーした運営経験 戦略的な計画立案と実行(KPI設計、リソース計画、改善ロードマップ) Change maker/Drive:標準化・自動化・STP改善の主導実績 プロアクティブな課題発見・未然防止・再発防止の推進力 グローバルコミュニケーション(英語)での協働経験(リージョン/グローバルとの調整・交渉) 日本の信託・アセットマネジャーの業務慣行への理解と、主要機関投資家対応の実務経験 言語:英語(ビジネス必須)/日本語(基礎〜ビジネス尚可。社内外のやり取りは他メンバーで補完可能) プロダクト知識:非日本証券(US/EU債券等)の取り扱い経験 以下のいずれかに強み:アセット、コーポレートアクション、ミューチュアルファンド(投信) 歓迎要件(Preferred) NPS/CSATなど顧客体験指標の改善をリードした実績 可視化ダッシュボード/例外管理等のデータドリブン運営 クロスボーダー運営(税務・開示含む)の知見 タレント育成/サクセッションの運用経験 必要な資格
The Securities & Derivatives Intmd Analyst is an intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of
Overview Client Onboarding is a function within Client Onboarding Regulatory Data Services (CORDS), responsible for delivering end-to-end client onboarding and regulatory compliance support. We are seeking a junior-level professional to join the Operations division, supporting Client Onboarding/
Responsibilities Performance & Accountability Own and deliver country-level operational and financial performance, including revenue, EBIT, availability, and cost control. Provide structured oversight of site-level P&L delivery, ensuring Service Managers meet agreed targets. Drive performance transparency through
Job Description: Business Overview Mission Rakuten Groups basic management philosophy is to Empower people and society through innovation. We provide more than 70 diverse services, including EC services such as shopping malls and travel booking sites, financial
Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is
Global Banking and Markets, Operations – Regulatory Reporting & Monitoring, Vice President, Tokyo OPERATIONS We’re looking for a professional individual who wants to apply their financial market knowledge and further develop their understanding of a growing sector of
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. The Sales and Operations Planning (S&OP) team is looking for planner in the space of
Job Description: Business Overview With over 15 million accounts, Rakuten Bank is the largest internet bank in Japan. Department Overview As a member of the system division, you will have the opportunity to be involved in
About us At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York,
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe
Company Introduction CP One Japan, a wholly owned subsidiary of Coupang, Inc. (hereinafter “Coupang”), has launched a new food delivery app called ‘Rocket Now’ in selected areas of Tokyo. CP One Japan is a wholly owned