Job Description: Department Overview Our department focuses on the operation of Rakuten Mobile shops, driving business growth and creating customer touchpoints through real-world channels. Our shops are not merely locations for contract acquisition; they serve as
Customer Service Manager Budged: 12M approx + bonus + allowance Replacement Reporting to SCM director Location: Tokyo Working style: Need to go to HQ in Hamamatshu-cho/ warehouse in Heiwajima 2-3 times in a week Team size:
Appealing Points: Strategic account management: Act as a client strategist for major financial institutions, working directly with management, IT, and business divisions on DX and management challenges. High freedom in solution design: No product restrictions; design
Appealing Points: Gain end-to-end SAP implementation and maintenance experience, from business analysis and requirements definition through design, testing, migration, and operations support. Work on large-scale business transformation and DX projects, including SAP S/4HANA, global template rollouts,