Make a Difference – Join Our Leidos TRICARE Team in Yokosuka, Japan! Are you looking for a rewarding opportunity? Leidos is accepting applications for a TRICARE Beneficiary Services Representative (BSR), an essential role in supporting active-duty military
BandLevel 4 Job Description SummaryRole Summary The In-Country Japan H2R Services Manager is accountable for leading Japan H2R service delivery across employee lifecycle administration, workforce data management, employee documentation, payroll-impacting upstream processes, service excellence, vendor governance, compliance, operational controls,
Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the worlds leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI
About the OpportunityJob Type: Permanent Application Deadline: 30 September 2026 Job Description Title Manager, Client Service Operations Department Client Service Operations Location Japan, Tokyo Reports To Associate Director, Client Service Operations Level 5 We’re proud to have been helping our
Minimum qualifications: Bachelors degree or equivalent practical experience. 10 years of experience in technology business or business development at a Business-to-Business (B2B) software company. Experience in developing cloud or Information Technology (IT) solutions. Ability to communicate
Make a Difference – Join Our Leidos TRICARE Team in Yokosuka, Japan! Are you looking for a rewarding opportunity? Leidos is accepting applications for a TRICARE Beneficiary Services Representative (BSR), an essential role in supporting active-duty military
Job Summary The Service Delivery Management Services Leader is a strategic leadership role responsible for governing end-to-end IT service delivery, operational excellence, customer satisfaction, supplier management, transformation governance, and continual service improvement across all infrastructure towers. The role aligns with
Job Summary The Service Delivery Management Services Leader is a strategic leadership role responsible for governing end-to-end IT service delivery, operational excellence, customer satisfaction, supplier management, transformation governance, and continual service improvement across all infrastructure towers. The role aligns with
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing
Cloud Service Delivery Manager Hybrid, Location The Cloud Services Delivery Manager is part of a team of specialized SAS Cloud professionals who work with external customers to ensure that the SAS solutions meet and evolve with their business
Global Commodity Manager This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way
• Develop and implement channel sales strategies to achieve sales targets, budget, goals and business objectives. • Build and maintain executive-level relationships with assigned partners • Identify, recruit, and onboard new channel partners. • Manage and nurture
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that
Influences and drives strategic decisions within Splunk customer’s buying center by leveraging SaaS and cloud expertise with cybersecurity and observability competitor and market insights. Serves as the Account Orchestrator, aligning and integrating Splunk products, services, and solutions
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryEmployee Success Job Details About Salesforce Salesforce is the #1
CTM I/II Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change
Site Id Lead Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the
Position:Customer Support Associate Job Description: 1. 営業支援・顧客対応 主に間接販売を担当する顧客に対し、日々の営業支援およびカスタマーサービスを提供する 高い顧客満足度を維持しながら、社内業務プロセスの効率化を考慮した営業支援を行う フィールドセールス、技術部門、サプライヤーマーケティング、製造拠点、購買部門などの社内部門、サプライヤー、および顧客との連携窓口として業務を遂行する 顧客の要望を先回りして把握し、迅速かつ効果的に対応する 2. 受注処理（Order Processing） PO（注文書）の内容を確認し、価格、輸送条件、配送方法、技術仕様、品番、その他顧客固有の要件を確認したうえで、正確かつ迅速に受注処理を行う 注文登録前に顧客との相違点を解消する Arrow ERPシステムへ受注登録を行い、複雑な案件はShared Servicesチームと連携して解決する バックログレポートを確認し、製品コスト、納期要求、サプライヤー在庫状況を考慮しながら最適な受注対応を行う 3. カスタマーサービス・サービスリクエスト対応 SOW（Service Level Agreement）に基づく顧客サービスレベルを維持する 注文状況、RMA（返品承認）、請求書・注文確認書、与信状況、納期短縮依頼、出荷要件などに関する問い合わせへ迅速かつ適切に対応する 製品返品や保守契約解除の依頼内容をOracle ERPへ登録する 必要な情報を確認したうえで、ガイドラインに基づき受付可否を判断する 4. バックログ・請求・請求差異対応 受注から請求までのバックログ、サービスリクエスト、RMA案件を管理する オープンオーダーやRMAを継続的に確認し、サプライヤーによる出荷・請求状況を把握する 価格、数量、入庫実績、運賃、税コードなどの差異によるサプライヤー請求書の不一致やクレームを調査・解決する 5. 見積管理 顧客戦略や見積プロセスに基づき、見積作成および受注管理業務を担当する場合がある 職務レベル（Job Complexity） 業務研修および実務経験を通じて必要な知識・スキルを習得している
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