About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’n Flo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Located at the heart of the commercial and retail hub in Futian, Guangdong province, China – The Langham, Shenzhen conveys time-honored traditions and five-star luxury in a modern, vibrant city. Comprising 352 enchanting rooms and suites with innovative amenities, exceptional space, and Langham’s legendary service with poise, the hotel stands out as an epitome of modern luxury, elegance, and a heaven of refined sophistication.
【岗位职责】
1、负责健身中心的日常运营管理工作,包括制定排班表、安排员工工作、制定规章制度等。
2、监督员工执行规章制度和服务程序,确保服务质量。
3、带领团队完成月度销售目标,制定并执行销售策略。
4、开发并执行有效的会员营销及考核策略,提高会员满意度和续费率。
5、建立合理的教练团队结构与培养机制,保证团队的稳定和发展。
6、维护与会员的良好关系,定期回访客户,提高客户满意度。
7、处理会员投诉和反馈问题,确保会员权益得到保障。
【岗位要求】
1、拥有相关专业学历或管理培训课程背景。
2、具备丰富的健身中心管理经验,熟悉健身俱乐部运营流程。
3、有优秀的团队组织能力和业绩开拓能力。
4、熟悉健身工房各类器械的使用和保养。
5、具备优秀的沟通协调能力和应变能力。
6、热爱健身事业,愿意长期在健身行业工作。
For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/shenzhen/