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2024 Summer (May-September)- Night Audit - Rusutsu / Furano 夏季短期アルバイト(5月-9月）-夜勤フロントスタッフ（ルスツ・富良野）
NISADEは、自社が建てた建物から様々なコンドミニアムホテルと別荘の管理運営業務を手掛けています。
今回、The Vale Rusutsu とFenix Furano の夏期季節雇用の夜勤フロント業務スタッフを各一名ずつ新たに募集致します。
NISADE is engaged in the management and operation of various condominium hotels and villas from its own buildings.
This time, we are looking for one new night shift front desk staff each for The Vale Rusutsu and Fenix Furano for the Summer season.
夜勤フロントスタッフは、午後10時から翌日の午前7時までフロントデスク業務を務めます。勤務時間内の主な業務内容は、ゲストのチェックイン・チェックアウトや登録業務、客室の予約管理や支払い精算、精算報告書の作成などを行います。また、ホテルマネージャーやデューティーマネージャーからの緊急連絡にも対応し、ゲストからの苦情やサービスのリクエストなども担当します。
Night auditor is expected to serve as a front desk attendant after reception hours, which is from 10pm until 7am the next day. He or she will also serve as an auditor for the daily guest ledger. Main responsibilities are to record, summarize and compile information for the hotel financial records and to endorse any requests and/or cases that requires immediate action by Duty Manager or Hotel Manager. And they are also responsible for assisting guests with their overnight request.
Night auditor is expected to serve as a front desk attendant after reception hours, which is from 10pm until 7am the next day. He or she will also serve as an auditor for the daily guest ledger. Main responsibilities are to record, summarize and compile information for the hotel financial records and to endorse any requests and/or cases that requires immediate action by Duty Manager or Hotel Manager. And they are also responsible for assisting guests with their overnight request.
主な業務 Key Responsibilities
- ゲストの到着時のチェックイン業務、滞在して頂く際に必要な情報を提供
Greet guest upon arrival, check them in and provide them with any information they need to enjoy their stay - チェックインおよびチェックアウトのシステムを理解そ実務業務
Understand and knows how to perform check in and check out procedures - 営業時間外のゲストの苦情、リクエスト、緊急事態への対応
Respond to guest complaints, requests, and emergencies after reception hours - 客室料金やその他、ゲストへのチャージをゲストアカウントに記入
Post room charges and taxes to guest accounts - レシートの照合やシステム上でのルームチャージ、一日の売り上げの等の再確認業務
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into RMS system - ゲストの医療緊急事態、施設の警報発生など、夜間の緊急事態への対処
Handle overnight emergencies, in the event of a medical emergency with a guest, a facilities alarm fault, and others - スーパーバイザーによって割り当てられたその他の業務
Other duties as assigned by supervisor
Requirements
要件
必要条件 Requirements
- ネイティブレベルの日本語能力
Native level of Japanese language skills - 一般的なパソコン操作
General computer operations skill - 日本国内で運転できる普通運転免許必須
International Driver’s License is a must - 細部への配慮
Attention to details - 業務に対しての組織スキル
Organizational skills - 落ち着いた行動と発言
Patience and calm - 問題解決スキル
Problem solving skills - 対人能力
Interpersonal skills - AED/応急手当スキル等の認定
Having AED Certification / First aid skill certification - 状況次第では週5日又は週6勤務
Standard working days are 5 days per week, might up to 6 days per week
Benefits
福利厚生
- 業績による賞与
Competitive remuneration - 一部のリゾートサービスやウィンターアクティビティの割引
Discounts to some resort services and winter activities - パートタイムでの従事後、正社員登録検討あり
After working as a contract employee, registration as a full-time employee may be considered - フレンドリーで ユニークな労働環境
Working in a friendly and successful team environment and a unique working environment
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