The Small, Medium, and Corporate (SMC) team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions. You will help our managed customers (SMC-Corporate) across industries, company sizes and territories to identify their needs and opportunities. One of the fastest growing customer segments in the technology industry, you will help customers get to the cloud across Microsoft solution areas like Modern Workplace, Business Applications, Applications and Infrastructure, and Data and AI. The SMC-Corporate team has different roles that work together in an orchestrated manner and are located in our Digital Sales centers and local subsidiaries.
The Digital Account Executive facilitates Microsoft to better serve our SMC-Corporate clients realize the potential and help them on their Digital Transformation journey. The Account Executive adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) as well as other Business and Technical Decision Makers within the customers’ organizations. The Digital Account Executive has to effective leverage all the digital tools available and orchestrate the other members of the team to address customer needs and requirements. Additionally, the Digital Account Executive engages with Partners to be able to find the best solution that will address the customer needs.
[...] for Sales Territory revenues and customer satisfaction
Lead and help customers with a clear strategic vision of their digital transformation journey.
Develop a territory planning strategy to ensure that all customers are engaged at the appropriate level with specialized resources and partners
Leads orchestration, collaboration, and execution with all other specialized roles at the right time and level by leveraging a deep understanding of customer needs
Leverage state-of-the-art Digital tools to plan, prospect and identify opportunities and coach the team on how to maximize opportunity generation. Qualify opportunities and convert them to a customer solution-based scenario.
Effectively leverage funding programs to accelerate and close deals that result in new customer adds and/or renewals. Maximize up-sell and cross-sell deals by leveraging specialized resources and engage partners to provide the right solution and which aligns to the customer’s business objectives and IT initiatives.
Scale through Partners by sharing opportunities to deliver innovative solutions driving new business in market. Invest time in learning about key solutions and partners that can solve key business needs to your customers.
Develop a solid knowledge of Microsoft’s digital transformation offerings, its cloud offerings and gain valuable certifications by leveraging training resources.
Ensure customers adopt our technologies and drive consumption of our cloud offerings
Benefits and Perks