Job title – Account Manager, HNC, Japan
Location – Tokyo, Japan
As the Account Manager, Japan, HNC, drive business growth by promoting and selling a diverse portfolio of products to existing customers while proactively identifying and developing new business opportunities. Partner closely with customers to understand their needs, propose tailored solutions, and lead commercial negotiations that create value for both the customer and the company.
Your Key Responsibilities:
- Sales of dsm-firmenich products directly to customers or through distribution channel in a designated area, achieving the respective budget targets in volume, price and operational expense.
- Development and implementation of Customer Action Plans (Caps) according to schedule agreed with immediate superior.
- To monitor sales results by customer and product taking corrective measures whenever necessary.
- To inform management about relevant market data such as: competitive price strategy and/or actions; product demand.
- Execute business negotiation such as prices, contracts and close the negotiation with a guideline agreed.
- To quote price and to develop commercial proposals according to agreed strategy.
- To deliver commercial presentations aiming to improve customer knowledge of dsm-firmenich products as well as to further develop dsm-firmenich branding.
- To prospect, search for new customers, new business and promote innovation.
We offer:
- Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen.
- A chance to impact millions of consumers every day – sustainability embedded in all we do.
- A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
- Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
- A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
- A community where your voice matters – it is essential to serve our customers well.
You Bring:
- 8-10 years of relevant industry experience in Nutrition & Health; preferably a combination of B2B &/or B2C
- Strong ability to influence both internal and external stakeholders
- A sound understanding of Dietary Supplement in Japan
- Experience in adapting and regionalizing effectively global campaigns to drive local interest and support leads and opportunities creation
- Excellent communication and people skills
- Excellent command of English to drive engagement across internal and external stakeholder
- Curiosity, willingness to learn, proactive can-do attitude
About dsm-firmenich
At dsm-firmenich, we don’t just meet expectations – we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.
Because real progress only happens when we go beyond, together.
Inclusion, belonging and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.
We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.
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