TIS Service Desk-Administrator

Wipro (Yokohama, 日本) 14日前

Key skills required for the job are:

  • TIS Service Desk-L2 (Mandatory)

As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager

Minimum work experience:1 - 3 Years

Proficiency in English Language is Desirable

"As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis
Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager"

TIS Service Desk-Administrator

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