Advanced Audio Visual and Video Conferencing Support

Appealing Points:

• Support high-profile corporate events including Townhalls, Webcasts, TelePresence calls, and executive meetings.
• Work with advanced AV technologies by managing conferencing systems, video walls, and enterprise collaboration tools.
• Deliver an exceptional user experience through hands-on technical support, preventive maintenance, and stakeholder collaboration.

Annual salary: 5 Million Yen and above

Job Responsibilities:

• Event Support: Manage and support events such as Townhalls, Webcasts, TelePresence calls, and executive briefings.
• Meeting Support: Set up and support meetings, delivering a high-quality AV experience for all attendees.
• Equipment Maintenance: Maintain and operate AV equipment including projectors, displays, video walls, speakers, cabling, and conferencing systems.
• Room Inspections: Conduct regular inspections of meeting rooms to confirm equipment is present, properly configured, and fully functional.
• Presentation Skills: Deliver a short monthly onboarding presentation for new hires.
• Preventive Maintenance: Provide preventive maintenance support or coordinate with contracted AV maintenance vendors.
• Housekeeping: Maintain professional standards of housekeeping in AV work areas and equipment storage.
• End User Support: Provide daily AV assistance to staff and executives, ensuring complete customer satisfaction.
• ServiceNow: Handle AV-related tickets in ServiceNow (experience with ticketing systems welcomed).
• Collaboration: Work closely with stakeholders, operations manager, and team leads on special projects and AV initiatives.

Language Skills: Business level Japanese (JLPT N2 and above) and Business level English

Company Description:

One of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.

Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.

Headquartered in the U.S., this company is one of the Fortune 500 companies and is consistently listed among the most admired companies in the world.

[Passive smoking measures]

Indoor smoking

Designated smoking area

. Skillset Required: AV technologies, Conferencing systems, Video walls, Enterprise collaboration tools, Projectors, Displays, Speakers, Cabling, ServiceNow, Ticketing systems, Preventive maintenance, Presentation skills, Technical support, Stakeholder collaboration, End user support, Customer satisfaction, Room inspections, Equipment maintenance, Event support, Meeting support, Housekeeping