Reasons could include the position has been filled or the company is not accepting new applicants.
Company Description
Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.
Job Description
The EDI production team is supporting the BPCE Payment Services. BPCE Payment Services supports, thanks to its recognized expertise in the field of electronic banking and payment flow processing, banks and subsidiaries of BPCE Group (Banques Populaires, Caisse d’Epargne, Bred…), and external customer of financial institutions and payment service providers.
First to operate Apple Pay, Samsung Pay and instant payment in France and processor of Banque Populaire and Caisses d'Epargne, first Visa card issuers in continental Europe, BPCE Payment Services manages more than 20% of the payment processing activities in France.
We are in charge of IT platform managing credit transfers and direct debits for professional customer: small, medium and large company. The team needs to provide 24/7 support because the provided service never close, and during the business hour we are subject to daily cut off with contractual commitment.
Our infrastructure is mainly on Linux RHEL with Jboss, Apache, Java Virtual Machine. Installations are made with XLDeploy/XLRelease, monitoring with Zabbix/Appdynamics/ELK, 100% of our application is developed by BPCE SI in France.
Our team manage IT platforms in production (solve incidents and deliver changes on applications and jobs without interruption for customers) and build IT architectures on our internal cloud during business projects. You will work with different teams like dev teams from BPCE SI, infrastructure and security teams from BPCE IT.
We have 2 different users :
We are looking for a Technical Leader Support Engineer to work within our Dev application support team. As a part of this team, you will be expected to develop technical and functional knowledge and handle support for applications and batchs, to be pro-active towards incident management and about identifying effective solutions to recurrent incidents, to continuously improve and automate procedures, to keep documentation up to date and to keep up with the dev team with regular follow-ups.
MIssions
In terms of its service
Qualifications
What we’re looking for
Qualifications and Hard Skills:
Soft Skills:
Additional Information
At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.
In the framework of its Diversity, Equity & Inclusion policy, Natixis in Portugal has implemented a Blind CV Screening process, with the purpose of reducing hiring bias. A blind CV excludes any personal details which refer to the applicant’s gender, age or ethnicity. When applying for our positions, please submit a blind CV, that is, with no picture, name, gender, age, nationality, ethnicity and address. Your personal statement, work experience, courses and certifications, education, skills and contact information is what matters to us.
#MuchMoreThanJustAJob
Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.
Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!).
Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights.
Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.