Lead the Business Application Platform (BAP) testing team across the cloud and mainframe scopes to ensure the delivery of high-quality software products
Your leadership will foster a culture of continuous improvement, collaboration, and innovation. You will work closely with technology and engineering teams, product managers, and stakeholders to align testing strategies with business objectives and customer needs
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Define and maintain team charter, mission and KPIs, to achieve company goals
Define, track and report KPIs and metrics that measure quality & confidence levels of the applications, maturity, and productivity of the team
Support leaders to define and implement testing best practices, patterns, and processes
Promote, support and contribute to engineering and IT communities (Community of Practice)
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Lead & own the overall test cycle for your team including (but not limited to) functional testing, non-functional testing, regression testing, system integration testing, performance testing, security testing and automation, test strategy/planning, execution, resource management and analysis/reporting
Oversee the creation, maintenance, and execution of comprehensive test plans, test cases, and test reports in collaboration with Test Leads
Ensure use of appropriate test methods for effective testing to ensure confidence in quality
Estimate workloads for testing and secure the resources
Oversee and supervise tester workforce within team scope (both internal and vendor members)
Monitor and report on QA & testing activities, managing issues/risks
Manage the identification, documentation, and resolution of defects
Manage test status, issues, and risks, and ensure resolution of issues on time
Ensure the testing infrastructure and tools are in place to support the testing processes
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Onboard and mentor test engineers
Helping them to develop their skills and careers and understand testing activities
Promote sharing practices, information and experience with the Test Guild and related squads
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Conduct goal setting and performance appraisal activities
Motivate team members to improve their capabilities by establishing customized goals suitable for their backgrounds and career objectives
Support team members performing at all levels, including those who are underperforming to get back on track
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Collaborate with cross-functional teams to ensure quality is considered at all stages of the product development lifecycle
Drive innovation in testing methodologies and tools to improve efficiency and effectiveness
Foster a culture of quality, collaboration, and continuous improvement within the team and the wider organization
Requirements
High business level Japanese language proficiency
Business level English language proficiency. (required)
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Deep understanding of testing lifecycle and best practices
Broad knowledge of modern testing practices & related technologies (TDD, BDD, API Testing, Jmeter, LoadRunner, Jira XRAY, Playwright, Selenium)
Knowledge and/or interest in CICD and automation related technology.
Working knowledge of modern collaboration tools (JIRA, Confluence, Git or similar)
General IT knowledge (architecture, infrastructure, development, network, security, etc)
General knowledge and interest in Agile practices, DevOps & SRE mindset and culture
Working knowledge of one or more cloud service providers (AWS, Azure, GCP)
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Bachelor's or Master's degree in Computer Science, related field or equivalent work experience
Proven experience as a Test Manager or Lead Tester
Desire to work in a fast paced, evolving, growing, and dynamic environment
Ability to prioritise and manage time effectively
Promote a growth mindset, with willingness to take on new challenges
Curiosity to explore new ideas and passion to make them happen
A strong desire and/or a proven ability to motivate, mentor and coach team members
Excellent judgment, analytical thinking, and problem-solving skills
Excellent communication, negotiation and resource management skills
Demonstrated ability in strategic planning, risk management, change management and project management
Self-motivated individual that possesses excellent time management and organizational skills
Strong cross-functional collaboration skills, relationship building skills, and ability to achieve results without direct reporting relationships.
Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at team level
Knowledge of mainframe systems
Knowledge of insurance/financial services industry
Agile experience and/or certifications
Must:
Experience as Test/QA manager with Mainframe experience ( we will not consider pure open system test candidate)