Booking agent for activities

L'entreprise

Since 1981, we've been a leading tourism company, specializing in offering a wide range of travel experiences in Japan. Our mission is to become the leading brand for all Europeans who love Japan and want to travel there.

We offer a wide catalog of products to our travelers: individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, car rental, etc. For more information on our company and our products, visit our website in 5 languages: https://www.japan-experience.com/

And discover our promotional video!

Japan Experience also acquired FTC, which organizes group tours in Japan, in March 2025, and launched Irasshai, an 800 m2 food store dedicated to Japan in central Paris (https://irasshai.co/), in 2022.

In December 2025, Japan Experience joined Marietton Group (Havas, Selectour, Austral Lagons, Akilanga, Vista, SPVA, Time Tours), the first leading French company for worldwide travel.

Job description

As part of our growth strategy to become a leading inbound travel company for the Western markets, we
are looking for a dedicated and proactive Booking Agent – Activities to join Japan Experience in Japan.

Your main responsibilities will include:

• Managing reservations and coordinating bookings for activities across Japan.
• Building and maintaining strong relationships with our suppliers, ensuring smooth
  communication and long-term partnerships.
• Handling booking requests, confirmations, modifications, and operational inquiries while
  coordinating closely with the Sales and Product team.
• Resolving booking issues and last-minute changes to ensure an excellent experience for both
  customers and suppliers.
• Maintaining accurate booking records and assisting with invoices and general administrative
  tasks.

Who are you?

Your profile:

• Eligible to work in Japan.
• Currently living in Tokyo.
• Proficient in using computers and standard office tools (email, spreadsheets, booking systems).
• Experience in the tourism industry or supplier coordination is a plus.

Minimum language requirements:

• English: Business level
• Japanese: Business level (N2 or higher)

Your skills:

• Excellent communication and relationship-building skills.
• Strong organizational skills with attention to detail.
• Proactive, reliable, and able to manage multiple priorities in a fast-paced environment.
• Calm and solution-oriented when handling unexpected situations.

What we offer:

• Competitive salary (250 - 300 depending on experience).
• International team environment.
• Flexible working arrangements, including work-from-home days.
• Training and career development opportunities.
• Visa sponsorship after a qualifying period of employment.

Réf: 1e7655af-8d48-45b0-891b-af4fad3d7738