Multinational credit card company with strong presence in Japan and APAC. * Adopt a hands-on approach to drive best in class Collections performance. Provide thought leadership and drive initiatives to maximize returns through best-in-class collection economics * Collaborate with Risk Management, Credit and other functions to develop and implement improvement initiatives * Develop and maintain positive working relationships within and outside the business unit * Ensure 24 x7 audit readiness, compliance to regulatory & American Express norms and work to achieve satisfactory outcomes in multiple areas of audits * Achieve high levels of employee engagement and motivation. * Lead, coach and develop team members and create an environment that helps attract and retain best in class talent * 12-15 years of overall professional experience within the banking/financial sector, with 2-3 years of credit and collections operations experience. * Substantial experience in managing large diverse teams. * Highly developed analytical skills with strong attention to details * Ability to lead, influence, and contribute at various levels of the business * Self-starter with the ability to work independently * Proactive, solution oriented approach Huxley is part of the larger SThree K.K group To find out more about Huxley, please visit www.huxley.com | Huxleyについてもっと詳しく知りたい方はこちらへ→ www.huxley.com Award winner of: Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards2019 | Best Workplace by Great Place to Work Institution 2018, 2020 & 2021