Reasons could include the position has been filled or the company is not accepting new applicants.
Exabeam is a global cybersecurity leader that delivers AI-driven security operations. The company was the first to put AI and machine learning in its products to deliver behavioral analytics on top of security information and event management (SIEM). Today, the Exabeam Security Operations Platform includes cloud-scale security log management and SIEM, powerful behavioral analytics, and automated threat detection, investigation and response (TDIR). Its cloud-native product portfolio helps organizations detect threats, defend against cyberattacks, and defeat adversaries. Exabeam learns normal behavior and automatically detects risky or suspicious activity so security teams can take action for faster, more complete response and repeatable security outcomes.
Detect. Defend. Defeat. Learn how at www.exabeam.com.
We’re looking to hire a Escalation Engineer who will provide technical assistance, troubleshoot and resolve customer problems, interface with engineering on various product issues, and contribute to projects revolving around tools, knowledge management, our growing marketplace of solutions, and more.
This will start as a remote role in the Tokyo, Japan area and gradually move into a hybrid role as we resume face to face collaboration.
Responsibilities:
An Escalation Engineer is responsible for providing technical support and assistance to customers who have reported issues that have been escalated. Some specific responsibilities may include:
Requirements:
Preferred but not required:
Exabeam is privately funded by Blue Owl Capital, Lightspeed Venture Partners, Cisco Investments, Norwest Venture Partners, Acrew Capital, Icon Ventures, and investor Shlomo Kramer. For more information visit https://www.exabeam.com or follow us on LinkedIn and Twitter.
In connection with your application and communications with Exabeam, we will have access to some of your personal information. We have technical and organizational measures in place to ensure this information is protected. For more information about how we use and/or protect your personal information, including the categories of information collected, categories of use, and purpose of use, is available on our Privacy Policy at https://www.exabeam.com/legal/privacy-policy/.