RESPONSIBILITIES:
· Vendor and hotels communication and build strong relationships with vendors.
· Monitor vendor quality (hotel, coach, restaurants)
· Prepare and provide tour packets
· Manage hotel and vendor bookings and rooming lists
· Assist with resolution of operations/customer issues.
· Communicate with Flight Team on International & Domestic flight issues
· Other different jobs based on request of Operations Manager
· Support to logistics of Hiring, Mini training and Annual TLLG Training
· Maintain supply inventory
· Identify alternative vendors – restaurants, boat or opportunities for savings or to compensate program hits.
· Make product recommendation on COG
REQUIREMENTS
· Proven and effective travel industry experience (Minimum 2 years)
· Excellent interpersonal / communication and problem solving skills
· Conversational level English and Fluency Japanese (both written and verbal)
· Able to prioritize key actions to achieve goals and is a self-starter with high accuracy
· Proficient in Excel, Word
· Operations coordinating background would be a plus
BENEFITS
· Competitive salary package
· Incentive bonus based on targeted results
· Merit increase based on performance
· Vacation days
· Personal and professional growth opportunities
· Milestone bonus and travel certificate every 5th anniversary of employment at GCC
· Associate deals on worldwide GC Tour packages at discounted prices
· Referral bonus
· Comprehensive training program onsite
· Unique corporate culture with team building, community work, and corporate events
· Opportunity to work as part of an international team, interacting with colleagues worldwide
· Great opportunity to learn about all aspects of the travel business and advance your career
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