EIRE Systems is looking to hire a hands-on IT/Facilities Support Engineer to deliver Data Center field-work and End-User hardware services for our client, a large global financial institution. This role is a great fit for IT engineers looking to broaden their experience across enterprise infrastructure, including data center operations, hardware installations, structured cabling, and corporate workplace technology.
Location
The primary work location will be our client's head office in Minato-ku, Tokyo. Travel to several off-site data centers in the Tokyo/Kanto area will be required on a regular basis.
Tasks and Responsibilities
Datacenter & IT Facilities Support: (40% - 50%)
Required Skills & Experience
Language Requirements
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Location
The primary work location will be our client's head office in Minato-ku, Tokyo. Travel to several off-site data centers in the Tokyo/Kanto area will be required on a regular basis.
Tasks and Responsibilities
Datacenter & IT Facilities Support: (40% - 50%)
- Includes site visits to company-managed data center locations.
- Responsibilities include planned physical activities within data centers: cable patching, equipment rack mounting, Ad-hoc remote hands support, inspection and replacement of cables and SFP modules.
- Typical user relocation activities involve moving and reconfiguring multiple workstations.
- Tasks require physical effort and manual dexterity, including the removal and installation of monitor arms and mounting hardware, which can be heavy and challenging for a single person to handle.
- Occasional small-scale projects involve replacing multiple large monitors across the office.
- Prepare devices for redeployment by wiping, rebuilding, and returning PCs and laptops to inventory stock after employee departures.
- Includes associated asset and inventory management activities.
- Site Audits: Conduct audits that require interaction and coordination with building management and vendors.
- Office Conference Room AV hardware maintenance and troubleshooting.
Required Skills & Experience
- Practical experience supporting server, storage, and network infrastructure in data center or server room environments, including rack installation, cabling and patching, hardware break-fix, troubleshooting, and connectivity monitoring etc.
- Expertise in performing office IT hardware MAC activities for computers, monitors, docking stations.
- Familiarity with asset management, inventory control, and hardware lifecycle processes.
- Ability to perform physical tasks, including lifting heavy IT equipment.
Language Requirements
- Excellent speaking and written English skills are a must.
- Japanese language is not required; however, it is an advantage for coordinating with on-site staff and vendors.
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