In Global Sales Marketing and Operations (GSMO) Finance, we’re driving shareholder value within the subsidiaries and carry the local accountability for the financials as well as statutory and compliance matters across all Microsoft commercial segments and products. Japan is one of the largest subsidiaries for Microsoft and we have accountabilities in:

  • Landing the company vision around the transformation of our business and customer orientation in the subsidiaries and externally.
  • Driving strategic resource allocation and investments through local insights, ensuring optimal returns aligned with our worldwide strategy. Key focus is on New Business and consumption with an industry and workload perspective.
  • Building trust to lay the foundation of long-term growth from a customer and shareholder point of view in a compliant way
  • Empowering and inspiring our people to lead and be part of high performing impactful teams while providing diverse career opportunities.

Job’s Purpose

The Customer Solution Area (CSA) - Hardware/Business Application Finance Manager is the Finance partner to the Area Business Group lead and also Engineering Group Finance at Corp, and other product-aligned business leaders such as technical sales and solution specialist sellers. The successful candidate will develop deep subject matter expertise on Hardware and Business Application to deliver actionable insights to business partners as well as the Segment Controllers in Finance.



  • Performs analysis and research of present and future financial performance, financial plans (e.g., expected returns, resource allocation, pricing, investment opportunities) and economictransactions (e.g., customer deals, commercial partnerships, acquisitions, etc.).
  • Assists in the execution of annual business planning and forecasting process. Completes analysis, modeling, and research to support preliminary and adjusted forecast cycles; partners and solicits insight from business and commercial stakeholders.
  • Provides business leader support and actionable insights during financial close periods. Reviews recurring financial reporting and presentations; identifies trends, and formulates action plans. Determines financial results (e.g., revenue, profitability, OPEX, etc.) and conducts variance analyses; identifies variance causes and solutions. Collaborates to ensure execution of plans and accountability for results.
  • Develops and leverages relationships with customers and partners to bolster sales, and to understand and manage business risk; collects customer feedback data and applies data analysis techniques to improve customer experience; builds strong relationships with customers at senior levels; designs and negotiates solutions to complex financial issues with customers; engages with customers and partners on their wider relationships with Microsoft; serves as advocate for Microsoft and its customers; understands customers' businesses to plan growth; manages balance between customer centricity, enablement of sales, and cost effectiveness.


  • Provides business insights and recommendations to peers and stakeholders to achieve revenue and profitability goals and drive shareholder return, including; resource allocation, cost optimization, revenue generation, trends, and future requirements. Manages and executes processes through engagement with internal and external stakeholders. Collaborates with business leaders to define action plans for financial and business analysis findings.
  • Applies advanced understanding of Microsoft Finance and business (e.g., monetization strategy, market, key drivers, revenue channels, advanced technology, and business partner work context) to multiple situations to evaluate results and analysis. Develops and manages strategies to proactively mitigate, or reactively address, potential adverse effects of macroeconomic and/or geopolitical risks. Maintains working knowledge of Microsoft financial systems, policies, and processes to evaluate potential impacts of changes, and drives improvements in efficiency and accuracy.
  • Contributes to new and unconventional methods and approaches to data collection, analysis, interpretation, and financial models. Provides advice and direction to teammates and peers on data management and operations.
  • Leads efforts to leverage technology to increase productivity (e.g., report optimization) and to ensure accurate conclusions.
  • Integrates varied data sources and assimilates the information into a comprehensive, clear narrative. Communicates results in a compelling and understandable message. Articulates understanding and awareness of business partner situation.


• Ensures compliance with company policies, legal standards, and regulatory requirements by reviewing and monitoring accuracy of financial documents and business processes; drives corrective measures. Consults with business partners on sharing financial information, approved instruments and processes, and consistency with corporate policies. Collaborates with Compliance groups to ensure team is current on company policies and procedures.

Benefits and Perks

  • Industry leading healthcare
  • Savings and investments
  • Giving programs
  • Educational resources
  • Maternity and paternity leave
  • Opportunities to network and connect
  • Discounts on products and services
  • Generous time away

CSA Finance manager – HW/BA

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