Job Overview:
Role is primary contact for investigative sites for site payments. Responsible for administering grant and non-grant payments in accordance with the site executed agreement.
Summary of Responsibilities:
- Accountable for the overall payment management of assigned studies which includes initial communication with PMS and sites during payment set-up in the system, execution of timely and accurate payment to the sites, issue resolution and final study reconciliation.
- Responsible for processing and tracking payments to Investigators and Institutional Review
- Boards in compliance with executed contracts.
- Identify payment criteria and administer payments to each investigator and process all passthrough costs.
- Provide excellent customer service and site issue resolution.
- Assist in setting up study budget template in CTMS.
- Liaise with GSS Site Contracts regarding payment terms in investigator agreements.
- Communicate with sites, Finance, and clinical teams regarding payment questions and or status update.
- Maintain and update payment tracking information in the Trial Tracker TM Grant and CTMS.
- Setup and maintain financial files throughout the course of the study including payment documentation, investigator financial files and amendments.
- Reconcile all study payments on a routine basis and provide financial reports to clients as requested.
- Provide site payment documentation for sponsor audits as requested.
- Generate investigative site payment reports for project team review (if applicable).
- Assist in the development and testing of new Grant Payment systems.
- Contribute and participate in process improvement projects.
- Understand and follow project specific and GSS policies and procedures.
- All other duties as needed or assigned
Qualifications (Minimum Required):
- University/College degree.
- Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
- Two (2) years’ work experience in a financial, clinical trial, or grant payment position.
- Strong computer skills with an ability to understand, access and leverage technology
- alternatives.
Experience (Minimum Required):
- Minimum three (3) years’ transactional accounting (e.g., A/P, Billing, etc.), or relevant financial or clinical trial related experience.
- Two (2) years' work experience in a financial, clinical trial, or grant payment position.
- Strong computer skills with an ability to understand, access and leverage technology alternatives.
Preferred Qualifications Include:
- University/College degree in Business or Accounting preferred.
- Working knowledge of clinical trial payment process and familiarity with investigator contracts and budgets; previous interaction with operational project teams and investigative sites preferred.
- Strong networking abilities and an ability/willingness to work with internal and external stakeholders across the globe.
- Strong analytical skills.
- Good organizational and time management skills.
- Excellent communication / writing skills.
- Strong computer skills.
- Computer proficiency (MS Office - Word, Excel, Power Point, and Internet skills), aptitude for training, capable of operating standard office equipment (e.g., fax, copier etc.).
- Flexible and adaptable to a developing work environment.
- Self-motivation with the ability to work under pressure to meet deadlines.
- Works well independently as well as in a team environment.
- Detail and process oriented.
- Positive attitude and approach.
- Customer oriented.
Physical Demands/Work Environment:
- General Office Environment.
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