HR Services Administrator

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

HR Services Administrator (Japan, On-site role)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

Role Overview

The HR Services Administrator is part of the Global HR Service Delivery Operations team and plays an important role in delivering high-quality HR services and support to employees and managers across Japan.

This role serves as a key point of contact for employee HR inquiries and is responsible for administering a broad range of HR operational processes throughout the employee lifecycle. The HR Services Administrator ensures that services are delivered accurately, timely, and in compliance with company policies, local regulations, and established procedures.

Working as part of a blended HR Services team that includes both local and remote team members, this role collaborates closely with colleagues, HR stakeholders, vendors, and Centers of Excellence to ensure seamless employee experience, service continuity, and consistent service delivery.

The successful candidate demonstrates a customer-focused mindset, a strong attention to detail, and continuous improvement orientation, actively seeking opportunities to simplify processes, improve efficiency, and enhance the employee experience.

What Differentiates This Role

This role combines hands-on HR Operations delivery, employee support, and benefits administration with a strong focus on employee experience, collaboration, process excellence, and continuous improvement. The HR Services Administrator is an important contributor to service quality and operational success, helping employees navigate HR processes while continuously looking for ways to make HR Services simpler, faster, and more effective.

The Impact You’ll Make in this Role

As an HR Services Administrator, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Employee Support & HR Service Delivery

• Serve as a first point of contact for employees and managers regarding HR-related questions and requests
• Respond to employee inquiries in a timely, accurate, and customer-focused manner
• Provide guidance on HR processes, policies, programs, and available resources
• Escalate complex or sensitive cases to the appropriate HR stakeholders when required
• Contribute to a positive employee experience through responsive and professional support

Employee Lifecycle Administration

• Execute HR operational processes throughout the employee lifecycle, including:
  • Hiring and onboarding activities
  • Employee changes and data updates
  • Leave of Absence (LOA) administration
  • Return-from-leave processing
  • Offboarding and termination activities
• Ensure all transactions are completed accurately and in accordance with established procedures and local statutory requirements
• Maintain accurate employee data within Workday and other HR systems

Benefits & Program Administration

• Support administration of employee benefit programs, including:
  • Company housing programs
  • Employee savings plans
  • Group insurance programs
  • Relocation support and related reimbursements
  • Employee allowances and other benefits
• Process enrollments, changes, payments, and employee requests
• Coordinate with vendors and internal stakeholders to ensure accurate and timely administration

Specialized Administration

• Support administrative activities related to pension programs (DB/DC) and health insurance administration
• Coordinate required documentation and submissions with external vendors and authorities
• Prepare and issue employment-related certificates and official documentation
• Ensure compliance with local legal requirements and internal policies

Reporting & Data Management

• Prepare and distribute recurring and ad hoc reports using Workday and other HR systems
• Maintain data accuracy and integrity within HR systems and records
• Support data validation, audits, and reporting activities
• Assist stakeholders with HR operational data requests as needed

Collaboration & Service Continuity

• Collaborate effectively with local and remote HR Services team members to ensure complete and consistent service delivery
• Support workload balancing and coverage across the team to maintain business continuity
• Share knowledge, best practices, and process updates with colleagues
• Contribute to maintaining clear process documentation and knowledge resources
• Build strong working relationships across HR Operations, HR Business Partners, Centers of Excellence, Payroll, and external vendors

Continuous Improvement & Employee Experience

• Actively identify opportunities to improve HR processes, tools, and ways of working
• Suggest practical solutions that simplify processes and reduce administrative effort
• Support implementation of process improvements, documentation updates, and operational enhancements
• Contribute ideas that improve service quality, efficiency, and employee satisfaction
• Help promote consistent, employee-friendly, and customer-focused HR Services delivery

Skills & Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher

In addition to the above requirements, the following are also required:

Required Experience

• 2-4 years of HR Operations, HR Administration, or Shared Services experience
• Experience supporting employee lifecycle activities and HR administration processes
• Experience administering employee benefits, pension, health insurance, or related HR programs preferred
• Experience working in a multinational or matrixed environment is an advantage

Key Capabilities

• Strong customer service and employee support orientation
• Excellent communication and interpersonal skills
• Ability to work effectively within a collaborative and team-based environment
• Strong attention to detail and commitment to accuracy
• Ability to follow processes while exercising sound judgment
• Continuous improvement mindset with a willingness to challenge inefficient ways of working
• Strong organizational and time management skills
• Analytical and problem-solving capabilities
• Ability to manage multiple priorities and deadlines
• Strong Microsoft Office skills, particularly Excel

Languages

• Fluent Japanese and good English (written and verbal)

Work location: Tokyo, Japan

· Hybrid (Onsite and Remote): On-site

Travel: NA

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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