Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

職務内容

<ポジション名>

  • Import / Export Analyst

<勤務地>

  • 品川本社

<部門について>

Japan Trade Operationsは、日本のサプライチェーン部門の中核機能の一つとして、2015年の発足以来

三法人 (日本メドトロニック、メドトロニックソファモアダネック、コヴィディエンジャパン) の輸出入業務

および国際物流を統括しているチームです。私たちは、医療機器を必要とする患者様へ迅速かつ安全に製品を

届けることを使命とし、以下のミッションのもと日々の業務に取り組んでいます。

  • 正確かつ迅速な輸出入手続きの実現

  • トレード・コンプライアンスの継続的な強化

  • 国際物流におけるQCD(Quality・Cost・Delivery)の最適化

グローバルな環境の中で、社会的意義の高い物流に携わることができるポジションです。

<業務内容>

本ポジションでは、輸出入アナリストとして主に以下の業務をご担当いただきます。

  • 輸出入通関および配送・輸送指示

  • 税番 (HSコード)および製品情報の管理・整備

  • 国際輸送(航空・海上)の管理

  • インボイスの照合作業 など

社内外の関係者や海外拠点と連携しながら、日常業務の中核を担っていただきます。

<Must Haves>

Job Experience

  • 通関関連業務の経験3年以上
    ※HSコードを分類できる方は歓迎

Skill / Knowledge

  • 英会話力(英検2級またはTOEIC 550~600点程度以上)

  • 国際物流に関する実務知識(航空/海上輸送、フォワーダ管理、リードタイム、コスト管理など)

  • Microsoft Office(Excel、Word)の基本操作

Competency

  • コミュニケーション力:
    社内外ステークホルダーおよび海外拠点と円滑に連携できるコミュニケーションを図れる方

  • 問題解決力・思考力:
    業務課題を構造的にとらえ、原因の分析、解決策の提案を自ら実行できる方

  • チームワーク力:
    チームメンバーと協働し、組織としての成果創出に貢献できる方

Education

  • 学士以上(学部・学科は問わない)

<Nice to Haves>

Job Experience

  • 営業またはカスタマーサービス業務における顧客対応経験

Skill / Knowledge

  • 通関士資格

  • ERP(SAP)に関する知識または利用経験

  • Excel中~上級スキル(Power Query、VBA等を用いたデータ分析・業務効率化の経験)

  • Power Automate、Python等を活用したレポート作成や業務自動化の経験

  • AIツール(Copilot、ChatGPT等)を活用した業務経験

Competency

  • 変化対応力(変化の多い環境に柔軟に対応し、継続的に学習できる方)

<Working Style>

  • 原則週3日、品川オフィスへ出社(ハイブリッドワーク)

<このポジションの魅力>

  • グローバルに展開する医療機器ビジネスに貢献できる。

  • 社会貢献性の高いサプライチェーン領域で専門性を磨ける。

  • 国際物流・コンプライアンス・業務改善など幅広い経験が可能。

  • 海外拠点との連携を通じてグローバルな視点を習得できる。

ベネフィット

メドトロニックでは、会社の成功と社員の成長は共にあるべきであると考えています。社員一人ひとりの経済的、身体的、精神的な幸せを高められるような、充実した福利厚生と報酬プログラムを用意しています。

  • 年間最大36万円の育児費用補助

  • 家族に介護が必要になった場合や養子縁組の際などに6週間取得できる休暇制度

  • ベビーシッターや保育園のマッチングサービス

  • メンタープログラムやe-learningなどを含むキャリア開発

  • 女性の活躍を支援する社内キャリアネットワーク

  • 自社株購入制度 etc.

その他

<諸手当>

  • 通勤手当、勤務時間外手当、休日勤務手当 etc.

<休日>

  • 土曜日、日曜日、祝祭日 etc.

<休暇>

  • 年次有給休暇、公傷病休暇、生理休暇、産前産後休暇 etc.

<勤務時間>

  • 9:00~17:30

Job Details

<Position Title>

  • Import / Export Analyst

<Working Location>

  • Shinagawa HQ

<About OU>

Japan Trade Operations is one of the core functions within the Japan Supply Chain organization.

Since its establishment in 2015, the team has been responsible for overseeing import/export operations and international logistics for three entities: Medtronic Japan, Medtronic Sofamor Danek, and Covidien Japan.

Our mission is to deliver medical devices to patients quickly and safely, and we carry out our daily operations based on the following key objectives:

  • Ensure accurate and efficient import/export operations

  • Continuously strengthen trade compliance

  • Optimize QCD (Quality, Cost, Delivery) in international logistics

This position offers the opportunity to engage in highly impactful logistics work within a global environment.

<Main Responsibilities>

In this role, you will serve as an Import/Export Analyst and primarily be responsible for the following:

  • Manage Import/Export customs clearance, delivery arrangements, and shipment instructions

  • Maintain and manage HS codes and product-related information

  • Oversee international transportation (air and ocean)

  • Perform invoice verification and reconciliation

You will play a central role in daily operations, working closely with internal stakeholders, external partners, and overseas offices.

<Must Haves>

Job Experience

  • Minimum 3 years of experience in customs-related operations

  • Experience in HS classification is a plus

Skill / Knowledge

  • English communication skills

(equivalent to EIKEN Grade 2 or TOEIC score of approximately 550–600 or higher)

  • Practical knowledge of international logistics
    (air/ocean freight, forwarder management, lead time control, cost management, etc.)

  • Basic proficiency in Microsoft Office (Excel, Word)

Competency

  • Communication Skills
    Ability to communicate effectively and collaborate smoothly with internal and external stakeholders as well as overseas offices

  • Problem-Solving & Analytical Skills
    Ability to structure business challenges, analyze root causes, and proactively propose and implement solutions

  • Teamwork
    Ability to work collaboratively with team members and contribute to achieving organizational goals

Education

  • Bachelor Degree (Any faculty or department is acceptable.)

<Nice to Haves>

Job Experience

  • Experience in customer-facing roles such as Sales or Customer Service

Skill / Knowledge

  • Licensed Customs Specialist (Customs Broker qualification)

  • Knowledge of or experience using ERP systems (e.g., SAP)

  • Intermediate to advanced Excel skills (experience in data analysis and process improvement using Power Query, VBA, etc.)

  • Experience in report creation and business process automation using tools such as Power Automate or Python

  • Experience utilizing AI tools (e.g., Copilot, ChatGPT) in business operations

Competency

  • Adaptability
    Ability to respond flexibly in a dynamic environment and continuously develop new skills and knowledge

<Working Style>

  • Hybrid work model: generally required to work from the Shinagawa office 3 days per week

Benefits

At Medtronic, we believe that the success of the company and the growth of our employees go hand in hand. We offer comprehensive benefits and compensation programs designed to enhance the financial, physical, and mental well-being of each employee.

  • Up to 360,000 yen per year in childcare subsidies

  • Six weeks of leave for family members who require nursing care or for adoption

  • Babysitter and nursery school matching services

  • Career development, including mentor programs and e-learning

  • Internal career network to support women's advancement

  • Employee stock purchase program etc.

Others

<Allowances>

  • Commuting allowance, overtime allowance, holiday work allowance, etc.

<Holidays>

  • Saturdays, Sundays, public holidays, etc.

<Vacation>

  • Annual paid leave, sick leave, menstrual leave, maternity leave, etc.

<Working Hours>

  • 9:00 a.m. to 5:30 p.m.

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
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