FinCrime Operations Team Lead

The Role

An exciting opportunity to take ownership of KYC & AML operations within Plum. You will be responsible for a team and leading initiatives to make product and process improvements. Ideally you have experience in a similar role and have scaled a KYC / AML team in the past at a high growth fintech or another company in financial services. The role will be based in our Nicosia Offices.

Ideally You Will

• Look after the day to day operations and workload of the team, prioritise tasks and summarise the most relevant information for stakeholders
• Proactively suggest product, internal tooling and process improvements. Gain stakeholder support and collaborate closely with Compliance, Product and other teams to implement changes
• Use your experience and expertise to guide the AML/KYC team on complex cases and manage escalations
• Mentor and coach team members, actively provide feedback and take an active interest in their career growth and progression
• Maintain an up to date knowledge base that includes standard operating procedures, workflow descriptions, training materials etc.
• Become the main point of contact for relevant partners, coordinate daily activities and help resolve any unforeseen issues

Requirements

Ideally You

• Have at least 2+ years of experience in managing and scaling a FinCrime Operations team
• Have relevant expertise and knowledge of areas such as KYC, customer screening, transaction monitoring, periodic reviews etc.
• Are analytical and excited about working with a business that moves fast
• Have unparalleled attention to detail and strong administrative abilities
• Have a track record of proactive problem solving and drive to understand the whys
• Can work autonomously and take decisions in your ownership area
• Are fluent in English and knowledge of any other European language is a plus

Benefits

Plum's Perks

• We're all in this together! Own part of the company through stock options
• Annual training budget
• Private Life Insurance - Ethniki Asfalistiki
• Provident Fund - Ancoria Bank
• Free Plum Premium subscription (normally £9.99 a month)
• Free parking slots
• 25 days holiday a year, excluding public holidays
• Employee referral scheme up to €4000
• Flexible approach to remote working, though we encourage at least 2-3 days a week in our beautiful office in Nicosia for optimal collaboration
• 45 days work from anywhere
• Team lunch on Thursdays in the office, as well as a plentiful supply of fruit, snacks and coffee
• 1 day paid leave for volunteering, supporting you giving back to society
• 2 weeks paid sabbatical after four years of service
• Team trip to secret destinations once a year
• A vibe that’s

If you think this sounds like a bit of you then don’t hesitate to get in touch!

Thanks,

Plum Τeam

* Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.