Sales and account Management • Engage stakeholders and create business results through innovative methods • Achieve the business target of the assigned team and contribute for business goal of the organization to which he/she belongs. • Drive CIB & CIC business aiming to meet or exceed business targets (cCM1 & Volumes) for respective customers • Implementation of CIB & CIC strategy in country and identify and implement business or value growth for respective customers/territory • Continuously increase market and competitor intelligence and update customers and competitor’s data (supply/demand) • Carry out market studies/ projects for respective end industry /customers for identifying future opportunities • Effective credit control and working capital management at customer to meet financial targets for DSO, DIV and overdue management • Negotiate and close deals or contracts with customers by taking complete customer accountability & leveraging knowledge of entire product value chain, supply capabilities and competition • Ensure business compliance according to BASF policy
Customer relationship management • Develop, align and execute mid- and long-term account plans, in alignment with SBU strategies • Identify & translate market opportunities into business through cross BU cooperation & new working concepts / ideas • Identify & develop differentiation strategies to improve competitive advantage by understanding customer needs, gathering & sharing of market & competitor information – Ensure value pricing whenever applicable • Identify and attract new customers, pursue new applications, and interact with corresponding process and product developers of the potential customers, leading to profitable future business • Ensure high/wide customer contacts and regular visits to customers to enhance customer centricity
Operational Tasks • Provide operational guidance and coordinate the relevant functional departments to ensure value creation and customer satisfaction • Accountable for Demand- and Sales Forecast and fulfilment supporting efficient planning of products and services to support production planning and local merchandising business model • Enhance work coherence, quality & efficiency by contributing actively in sales meetings, reporting and in developing customer training/communication materials for sales • Facilitate/lead effective, open and timely communications for faster decision making • Ensure adherence to business initiatives /tool, e.g. OMP-DP, PMM, NPS, CLM (contracting tool)
People development and management • Support people development in the team by participation in recruitment, training and development, resolve discipline and grievance. Consultation with Management or Human Resources function as appropriate. • Provide sales and marketing skills and expertise to enhance competency and passion and empowerment of the sales team by coaching. • Influence to people development in other team via direct or indirect approaches
Requirement
Education
Minimum Bachelor degree is necessary
Working Experience
10 years of Sales & Marketing experience including leading in project management experience
Others
Business level of English
Ability to establish and maintain customer relationships and meet sales targets for each assigned account, high complexity, relatively large-scale/cross-BU customers.
Sets high standard, is proactive and takes ownership for results
Motivates and empowers other by coaching and providing in-time development resources
Constantly seeks feedback from manager, subordinates,peers,and customers and takes actions to improve