Purpose & Overall Relevance for the Organization:

This role combines creative vision, strategic thinking, and team leadership in Visual Merchandising, with a strong emphasis on retail excellence and consumer experience. You will support and drive the planning and execution of Visual Merchandising strategies aligned with global guidelines, ensuring a consistent and elevated brand presentation across all consumer touchpoints.

The role plays a critical part in creating inspiring, consumer-centric retail environments that bring the brand to life, enhance storytelling, and drive engagement, conversion, and business performance.

Key Responsibilities:

  • Strategy Development & Implementation: Support and drive the development and execution of a comprehensive visual merchandising strategy aligned with brand and retail ambitions. Translate global direction into locally relevant, impactful retail experiences that elevate consumer engagement and drive sell-through.

  • Creative Direction & Story Telling: Ensure high execution standards across all stores with strong attention to detail and brand consistency. Optimize styling and product presentation to balance visual impact and commercial results.

  • Leadership and Team Management: Lead and coach a field VM coaches, as well as external VM agencies, fostering creativity, ownership, and strong execution.

  • Cross-Functional Collaboration: Work closely with Retail Sales, Merchandisers, Retail Activation, and Consumer Experience teams to deliver aligned and impactful campaigns.

  • Budget & Resource Management: Manage VM resources efficiently, ensuring cost-effective execution while maintaining quality.

  • Analysis and Optimization: Analyze sales data, market trends, and consumer insights to evaluate the effectiveness of visual merchandising initiatives and make data-driven decisions for continuous improvement.

  • Store Operations & Training: Develop visual aspects of new store openings and remodels, and provide training and guidelines to store teams on visual merchandising best practices and standards.

KPI’s:

  • Retail Net Sales
  • Conversion
  • Sell out of full price items
  • Return on marketing investment

Knowledge, Skills, and Abilities:

  • Strategic thinking and business acumen, with the ability to translate creative concepts into business results.
  • Strong creative vision, design skills, and attention to detail.
  • Excellent communication, and interpersonal skills to collaborate with various stakeholders and inspire teams.
  • Advanced user of MS Office

Requisite Education and Experience / Minimum Qualifications:

  • Bachelor's degree
  • 4-6 years’ experience in relevant Marketing fields
  • Fluent in both Japanese and English (TOEIC 750 or above)
  • Passion for sports and fashion/art
  • Proven track record as people manager

Key Relationships:

  • Retail team
  • Wholesale team
  • Business Unit team / Category Communication
  • External partners including agencies
  • Global Consumer Experience / Retail Activation

Manager Visual Merchandising

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