MCS product - AEO management office supervisor

Act as leading & responsible supervisor for Maersk Customs services to acquire JP AEO status within expected timelines, and lead AEO management team before/after AEO license acquisition.

We Offer

We offer you an exciting international career that has a significant impact on the world economy and at a company that plays a pivotal role in world trade. Working together with highly qualified people in a global team with numerous growth opportunities, you will join a diverse, global organisation where you can grow on the job, tap into industry-leading talent development initiatives, enjoy collaborating with your colleagues and broaden your perspective through personal and professional development.

We are proud of our people who define our company’s values, industry leadership, global team culture and customer-centric focus.

Skills and Experience

(Must have)

• Basic Understanding of the AEO System and/or International Standards
• Business-level English P (TOEIC 700 level) and Native Japanese
• Process Improvement and Quality Management Skills, such as ISO or HSSE
• Potential additional items
• 1. Strong communication skills both externally and internally
• 2. Experience in certification acquisition in AEO or ISO
• 3. Project management skill

(Nice to have)

• Legal Knowledge
• Organizational Management Ability
• Negotiation and Communication Skills with Customs and Related Authorities
• Compliance and Risk Management Skills

Roles and responsibilities of AEO management office (2 members ) includes;

1. Understanding and Promotion of the AEO System
The AEO Supervisor should deeply understand the AEO system, communicate its significance and benefits within the organization, and foster company-wide awareness and understanding of the system’s principles.

2. Strengthening and Maintaining Internal Controls
The Supervisor is responsible for establishing and maintaining compliance and internal controls within customs operations, ensuring internal procedures and regulations meet the standards required by the AEO system. This may include advising on process adjustments or improvements as needed.

3. Risk Management and Formulation of Countermeasures
Risk management is critical for AEO certification. The Supervisor should identify and assess risks associated with imports and exports, establish risk management strategies, and monitor for potential illegal activities or regulatory violations. This may also include conducting training or simulations to prevent compliance issues.

4. Coordination and Collaboration with internal stakeholders.
AEO certification requires close collaboration across various teams, such as CX, SAL, CHB, Air, Admin, HR, and HSSE. The Supervisor coordinates with these teams to ensure that AEO requirements are upheld company-wide and facilitates information sharing and cooperation between teams.

5. Regular Monitoring and Improvement
Ongoing monitoring is necessary to maintain the AEO system’s operations. The Supervisor should regularly check compliance, conduct internal audits to ensure standards are met, and implement corrective actions as needed to sustain AEO-compliant processes.

6. External Communication and Relationship Building
The Supervisor plays a key role in liaising with customs and other relevant authorities, ensuring smooth communication and handling of necessary procedures. Additionally, networking with customs and other AEO-certified organizations is encouraged to facilitate information sharing and best practices.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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