Job Description
Location: Niseko, Japan
Reports to: Senior Sales Manager
Contract Term: 1st October | Full-time, year-round
Salary: Depends on experience
About Us
Rhythm is about creating epic experiences for our customers, which starts with our people. We live by our values and put people first. We take pride in creating working and living environments that foster innovation, adventure, and balance. Working at Rhythm is more than a job, it's an experience you will have forever.
The Role
The Partnership Coordinator supports the Sales & Reservations Executive to develop commercial partnerships, maintain strong relationships with existing business partners, and coordinate sales and destination-promotion activities.
The role works closely with accommodation providers, local businesses, overseas travel agencies, tourism boards, resort operators, and internal teams. It is responsible for timely partner follow-up, maintaining accurate partnership records, coordinating promotional activity, and supporting group bookings and commercial collaborations across Niseko and Furano.
Key Responsibilities and Duties
Partnerships and Sales Support
- Support the Sales & Reservations Executive in partnership development.
- Research potential accommodation providers, local businesses, travel agencies, tourism organisations, and other relevant partners.
- Maintain positive, professional relationships with existing business partners and provide timely follow-up to partner enquiries and requests.
- Coordinate partner meetings, prepare agendas and materials, record meeting notes, and track agreed follow-up actions.
- Maintain accurate partner contact lists, partnership records, sales pipelines, and activity reports.
- Support the preparation and coordination of partnership proposals, package offers, discount promotions, commission arrangements, and other commercial collaborations.
- Support the Sales & Reservations Executive in destination-promotion and tourism initiatives that drive commercial growth.
- Provide regular updates on partnership activity, pending actions, commercial opportunities, and issues requiring escalation.
- Maintain an up-to-date inventory and distribution record for promotional materials, ensuring relevant partner locations receive the required materials on time for campaigns and seasonal activity.
What you need to succeed:
- Strong communication, relationship-building, and interpersonal skills.
- Strong organisational skills, attention to detail, and ability to manage multiple deadlines.
- Proactive attitude with the ability to identify issues, follow up independently, and take initiative.
- Interest in sales, partnerships, tourism, travel, hospitality, or business development.
- Professional English communication skills; Japanese language ability is an advantage.
- Experience working with accommodation providers, travel agencies, tourism organisations, or hospitality businesses is preferred.
- Experience with reservation systems, CRM systems, or Microsoft Office/Google Workspace is an advantage.
- Ability to work flexible hours during peak operational periods.
The Perks and Benefits
As a Rhythm employee, you’ll experience the same legendary hospitality we extend to our guests. We’re passionate about looking after our crew, and here are just a few of the perks you’ll enjoy when you join our team:
- Live, Work, and Play in Paradise: Immerse yourself in one of the world’s top mountain resorts.
- Work with a Legendary Crew: Join a team that’s passionate, fun-loving, and deeply connected to the industry.
- Subsidized Staff Accommodation: Affordable housing options and housing assistance to help you settle in.
- Epic Social Scene: From team ride days and department dinners to staff parties, events, and day trips, our social calendar is packed with opportunities to connect and unwind.
- Wellness and Lifestyle Benefits: Access the Rhythm Wellness program, enjoy free snowsports or bike demos, and take advantage of generous store discounts for you, your friends, and your family.
At Rhythm, we work hard, but we play even harder. If you know anyone who’s worked with us before, they’ll tell you this isn’t just a job- it’s an experience of a lifetime. Our fun, supportive culture is the heart of everything we do because people like you make Rhythm what it is.
Ready to join?
If you have the skills, the flair, and the stoke (enthusiasm) to share, we want to hear from you! Your passion for adventure and alignment with our core values could be the perfect fit for an unforgettable experience.
If you have any specific questions or require further clarification, please don't hesitate to reach out.
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