Appealing Points:
- Opportunity to own advanced troubleshooting, RCA, and incident management for critical 4G/5G Packet Core environments
- Hands-on exposure to Packet Core operations combined with modern Telco Cloud technologies such as Linux, OpenStack, OpenShift, and containers
- High-impact bilingual role leading technical coordination with customers, onsite/offshore teams, and global support, enabling strong career growth in telecom operations leadership
Annual salary: 8 Million and above
Job Responsibility:
- Handle production support for Teamcenter
- Resolve complex incidents, perform root cause analysis, and drive permanent fixes
- Coordinate with customer IT/business teams and Siemens GTAC
- Support Teamcenter modules (BOM, Change, Document, Classification, Integrations)
- Participate in onsite status calls, SLA reviews, and escalations
- Guide L2 teams and contribute to knowledge base and SOPs
Job Qualification:
- Strong handson experience with Teamcenter PLM (L3 / AMS / Production Support)
- Good understanding of Teamcenter architecture, workflows, data model, and integrations
- Exposure to BMIDE / ITK / SOA / AWC preferred
Language Skills: Business level Japanese (JLPT N2) and Fluent level English
Company Description:
A leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
[Measures against passive smoking]
No smoking indoors allowed
Designated smoking area
. Skillset Required: Advanced troubleshooting, Root cause analysis, Incident management, Packet Core operations, Linux, OpenStack, OpenShift, Containers, Customer liaison, BMIDE, SOP development
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