Leading global Cyber Security company specialising in Network and Cloud security. * Ensure operational excellence and actively engage with top-tier customers to deliver premium support services. * Drive customer satisfaction through strategic planning, recruitment, and collaboration with cross-functional teams. * Act as a change agent by overseeing departmental initiatives and promoting innovation. * Liaise with peers in other departments to collaborate on specific customer needs for retention, reference, or new deals. * Lead and expand existing post sales support teams, focusing on Professional Services. * 3-5+ years of proven management experience. * A robust background with an overall experience of 5 years experience in the professional services field. * A basic understanding of Internetworking/Security and familiarity with SaaS or Proxy technologies is advantageous. * Strong collaboration skills, including working with cross-functional leadership peers on joint projects and initiatives. Computer Futures is part of the larger SThree group, the global STEM-specialist talent partner. To find out more about Computer Futures, please visit www.computerfutures.com | Computer Futures についてもっと詳しく知りたい方はこちらへ→ www.computerfutures.com Award winner of: The IT and Technology Recruitment Company of the Year by TIARA Awards 2018 | Best Large Company to Work For by TIARA Awards 2021 | Best CSR Initiative by TIARA Awards 2019 | Best Workplace by Great Place to Work Institution 2019, 2021, 2022 & 2023.