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The Business & Sales Operations (BSO) group is the center of excellence for cross-business execution performance, planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business, sales, and partner transformation that accelerate Microsoft’s business objectives locally. This role reports to the Business & Sales Operations Lead (BSO Lead) who is manager of the BSO team and thus is responsible for leading, creating, and orchestrating processes across all business groups locally. This means the Senior Business Program Manager (BPM) assists the BSO Lead execute the role in the following areas:
Plays trusted advisor and business partner to the local leadership
Ensures quality plans in place to drive growth § Takes action based on insights from execution § Strives for excellence in project and process based work, simplifying processes without compromising outcomes § Provides increased transparency and integration across all groups The BPM is a senior business partner that leads key decisions across the business as well as marketing planning and governance.
Contributes to Area performance across Solution Areas for Customer Adds, Consumption and compete.
Regarded by the Area LT and stakeholders as an expert, driving execution, growth & deep insights
Improve sales discipline and coaching culture via operational excellence and within the frame of Empowering Digital Success
Role Time Allocation
Deliver Business Performance Insight: Work across the Subsidiary/Area to standardize, simplify, rationalize, and organize reporting to improve local execution by driving analysis and insights to advise the BSO and M&O leader of execution insights. (40%)
Drive Execution & Resource Management: Lead ROC cycles, Scorecard, Planning, and Operational functions to scale, improve, standardize, and accelerate business outcomes. Drive process simplification without compromising outcomes. (20%)
Orchestrate, governance and project manage our multi-year growth plans (30%)
Enable Cross-Business Execution Activities: Assist the M&O leader to scale execution cross-subsidiary (10%)