Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

  • Reach - Microsoft’s resources and scale empowers employees to utilize their skills for lasting impact.
  • Freedom -Microsoft values each individual’s talent and skillset and provides the freedom to explore and enhance them.
  • Inspiration - Inspiration can be found through our products and how they can improve our customers’ lives.


The Business & Sales Operations (BSO) group is the center of excellence for cross-business execution performance, planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business, sales, and partner transformation that accelerate Microsoft’s business objectives locally. This role reports to the Business & Sales Operations Lead (BSO Lead) who is manager of the BSO team and thus is responsible for leading, creating, and orchestrating processes across all business groups locally. This means the Senior Business Program Manager (BPM) assists the BSO Lead execute the role in the following areas:

  • Plays trusted advisor and business partner to the local leadership
  • Ensures quality plans in place to drive growth § Takes action based on insights from execution § Strives for excellence in project and process based work, simplifying processes without compromising outcomes § Provides increased transparency and integration across all groups The BPM is a senior business partner that leads key decisions across the business as well as marketing planning and governance.

Responsibilities

Key Outcomes

  • Contributes to Area performance across Solution Areas for Customer Adds, Consumption and compete.
  • Regarded by the Area LT and stakeholders as an expert, driving execution, growth & deep insights
  • Improve sales discipline and coaching culture via operational excellence and within the frame of Empowering Digital Success


Role Time Allocation

  • Deliver Business Performance Insight: Work across the Subsidiary/Area to standardize, simplify, rationalize, and organize reporting to improve local execution by driving analysis and insights to advise the BSO and M&O leader of execution insights. (40%)
  • Drive Execution & Resource Management: Lead ROC cycles, Scorecard, Planning, and Operational functions to scale, improve, standardize, and accelerate business outcomes. Drive process simplification without compromising outcomes. (20%)
  • Orchestrate, governance and project manage our multi-year growth plans (30%)
  • Enable Cross-Business Execution Activities: Assist the M&O leader to scale execution cross-subsidiary (10%)

Benefits and Perks

  • Industry leading healthcare
  • Savings and investments
  • Giving programs
  • Educational resources
  • Maternity and paternity leave
  • Opportunities to network and connect
  • Discounts on products and services
  • Generous time away

Sr. Business Program Manager

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