Our client is an international industrial company specialized in technical solutions for a wide range of sectors. Due to continued growth, they are looking to strengthen their commercial operations team with a highly organized and proactive professional who will support customer projects from quotation through execution and delivery.
Responsibilities
- Coordinate customer projects and commercial activities, ensuring smooth execution and timely follow-up.
- Prepare quotations, customer documentation, reports and commercial proposals.
- Act as a key point of contact for customers regarding project status, order management and operational queries.
- Support Key Account Managers in the day-to-day management of strategic accounts.
- Coordinate internally with Operations, Production, Logistics, Quality and Finance teams to ensure project milestones are met.
- Monitor orders, deliveries and customer requirements throughout the project lifecycle.
- Maintain and update customer information, pricing data and relevant documentation within SAP.
- Support invoicing processes and follow-up of outstanding payments when required.
- Participate in continuous improvement initiatives aimed at increasing efficiency and service quality.
- Prepare sales and operational reports to support decision-making.
Requirements
- Previous experience in a Sales Support, Project Coordination, Customer Service or Commercial Operations role.
- Experience working in an international B2B environment.
- Strong organizational skills and ability to manage multiple priorities simultaneously.
- Fluent English and Spanish.
- Good command of SAP and Microsoft Office tools.
- Experience coordinating with multiple internal stakeholders and customers.
- Understanding of technical or industrial products will be highly valued.
Soft Skills
- Strong multitasking and prioritization capabilities.
- Proactive and solution-oriented mindset.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong follow-through.
- Team player with a collaborative approach.
- Ability to work in a dynamic environment and adapt to changing priorities.
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