Job Description

私どもホテルではミシュラン一つ星のレストラン3軒を含む、12箇所の料飲施設をご提供しており、その中でご活躍頂ける方を募集しております。
一期一会のお客さまに快適にお過ごし頂くために常にお客さまに目を配り、ちょっとした仕草からでもニーズを読み取るよう心がけています。
そしてお客さまの情報を共有し、お客さまが同じことを二度おっしゃることがないよう心がけています。アレルギーや苦手な食材があれば料理長や全てのサービススタッフに情報を伝え、お客さまの情報は料飲部の全てのスタッフが把握している状況を作ります。
ホテルのどのレストランに行ってもスタッフがお客さまのお好みを把握している、その信頼と安心感がホテルの価値になると思います。

下記レストランでの募集を行います。皆さまのご応募をお待ちしております。

・イタリアンダイニング「ケシキ」

・フレンチファインダイニング「シグネチャー」

・広東料理「センス」

・地中海料理「ヴェンタリオ」

・オリエンタルラウンジ

・マンダリンバー

Job descriptions

  • Maintains a high standard of personal hygiene and grooming at all times
  • Wears designated uniform which are well pressed and in a good state of repair
  • To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out.
  • To be fully informed and aware about all information concerning Food and Beverage outlets and hotel facilities of Mandarin Oriental, Tokyo
  • Maintains a good knowledge of all hotel facilities and is able to answer guest questions in a quick, polite and helpful manner
  • Handles guest complaints or problems promptly, ensuring that any resolved / unresolved incidents are reported to the manager in a timely manner
  • Demonstrates security conscious behaviors in respect of guests, colleagues and hotel property / welfare and reports suspicious circumstances to the manager
  • Attends meetings and training sessions that may be beneficial personally or to the operation.
  • Support company's philosophy and company culture through the use of Pillars and Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
  • Assist Guest courteously and efficiently.
  • Communicate with Kitchen for any guests’ special request and dietary requirements.
  • To prepare the working station and side station assigned with sufficient Mise en Place.
  • To maintain the back of the house neat, tidy, clean and safe.
  • Continuously monitor his/her section for maximum guest’s satisfaction.
  • To deliver the correct order to the guest.
  • To carry out daily, weekly and monthly inventory.
  • To welcome every guest in the appropriate manner.
  • To wish each and every guest a warm farewell and thank them for coming.
  • Assist and support all mandarin Oriental Tokyo colleagues as required

We are looking forward to your application with interest in the below outlets.

- K'shiki, Italian Dining

- Signature, French Fine Dining

- Sense, Cantonese Dining

- Ventaglio, Mediterranean Dining

- Oriental Lounge

- Mandarin Bar

https://www.mandarinoriental.com/tokyo/nihonbashi/fine-dining

#L1-LinkedIn-Asia


仕事を保存する