CIC Tokyo is seeking a personable and organized sales enthusiast to support the Sales Team in growing the CIC community. The ideal candidate will be systems-oriented, adept at creating efficiencies, and customer-focused, with a drive to contribute to a pioneering innovation community in Japan. If you are ambitious and thrive in dynamic sales environments, we encourage you to apply.
ABOUT CIC & CIC TOKYOCIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster. We have locations in Boston, Cambridge, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo, and are growing into other cities.
CIC Tokyo is our newest site and the first located in Asia. Opened in October 2020 in one of the business districts of Minato-ku, CIC Tokyo is a one-of-a-kind innovation-oriented center in Japan with a total area of about 6,000 square meters on the 15th and 16th floors of the Toranomon Hills Business Tower. We provide a vast workspace with the capacity to house more than 250 companies. CIC Tokyo is centered on companies that aim to grow, and communities and services that are looking to accelerate their business growth and global expansion. Because of its influence in startup and innovation scenery, CIC Tokyo has frequent visits of VIPs such as Prime Minister Kishida, Governor Koike, and other business leaders in Japan. CIC Tokyo is now recognized as a prestigious center of new businesses and startups in Japan by business leaders in Japan.
Learn more about us here.
YOUR DAY TO DAY WORK As the Sales and Admin Assistant you will be primarily focused on helping and supporting our Relationship Managers with sales efforts and client management.
Your responsibilities will include: • Providing general support to your team by helping to address workspace inquiries from prospective clients, vendors, real estate brokers or other partners via email, phone, or in person; scheduling and doing tours, being a first point of contact for requests, and including answering calls. • Sales Marketing support such as working with the internal and external marketing team and vendor; do required tasks such as making a target client list, marketing ADs design, reviewing and writing an article, sending messages from web contact form and marketing campaign emails, analyzing the results.• Building specific proposals for our future clients based on their criteria with support of the Sales Team.• Keeping clients up to date with payment information.• Ensuring data integrity in the team’s sales systems.• Helping the team to design and pull reports, and gather metrics and data to enable the team to make effective strategic sales and client decisions. • Managing the client waitlist, including communicating to clients when their desired space is available, and providing them with what they need in their decision making. • Work with the sales teams in other sites to distill and internalize best practices at CIC Tokyo.• Conducting various administrative tasks as appropriate/necessary with the goal to minimize non-revenue generating time of the Sales Team's tasks, including but not limited to sending emails/messages to clients, other team staff or partners on behalf of Sales Team, putting information into the system.
ABOUT YOUOverall, we like to employ service-minded people who are reliable, clever, and able to work independently. You are someone who possesses the following characteristics:• Personable and naturally enjoys helping others.• Incredibly detail-oriented and organized with solid time management skills.• Excellent communicator and listener, both written and verbal, with anyone including colleagues and clients.• Independent, trustworthy, and willing to learn.• Calm in a very busy environment and good at dealing with uncertainty and last minute changes.
YOU HAVE• At least 2 years of professional experience with administrative positions.• Fluency in speaking, writing, and reading Japanese and English.• Excellent written communication, strong interpersonal skills, and a natural gravitation toward detail-orientation and organization.• Familiarity with basic software/tools such as Microsoft Office, Google doc, Google spreadsheet, Google slide and Mac OS
OUR OFFER• Competitive salary, commensurate with experience.• Permanent contract.• Commuting / Transportation allowance.• Massage session once a month.• Allocated budget for training (customized to specific requirements of the role and organization's objectives).
Please submit your application in English. Thank you!
CIC welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status or disability. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.
Measures against passive smoking: No smoking indoors allowed. Smoking is not permitted outside of designated areas.
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ABOUT CIC & CIC TOKYOCIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster. We have locations in Boston, Cambridge, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo, and are growing into other cities.
CIC Tokyo is our newest site and the first located in Asia. Opened in October 2020 in one of the business districts of Minato-ku, CIC Tokyo is a one-of-a-kind innovation-oriented center in Japan with a total area of about 6,000 square meters on the 15th and 16th floors of the Toranomon Hills Business Tower. We provide a vast workspace with the capacity to house more than 250 companies. CIC Tokyo is centered on companies that aim to grow, and communities and services that are looking to accelerate their business growth and global expansion. Because of its influence in startup and innovation scenery, CIC Tokyo has frequent visits of VIPs such as Prime Minister Kishida, Governor Koike, and other business leaders in Japan. CIC Tokyo is now recognized as a prestigious center of new businesses and startups in Japan by business leaders in Japan.
Learn more about us here.
YOUR DAY TO DAY WORK As the Sales and Admin Assistant you will be primarily focused on helping and supporting our Relationship Managers with sales efforts and client management.
Your responsibilities will include: • Providing general support to your team by helping to address workspace inquiries from prospective clients, vendors, real estate brokers or other partners via email, phone, or in person; scheduling and doing tours, being a first point of contact for requests, and including answering calls. • Sales Marketing support such as working with the internal and external marketing team and vendor; do required tasks such as making a target client list, marketing ADs design, reviewing and writing an article, sending messages from web contact form and marketing campaign emails, analyzing the results.• Building specific proposals for our future clients based on their criteria with support of the Sales Team.• Keeping clients up to date with payment information.• Ensuring data integrity in the team’s sales systems.• Helping the team to design and pull reports, and gather metrics and data to enable the team to make effective strategic sales and client decisions. • Managing the client waitlist, including communicating to clients when their desired space is available, and providing them with what they need in their decision making. • Work with the sales teams in other sites to distill and internalize best practices at CIC Tokyo.• Conducting various administrative tasks as appropriate/necessary with the goal to minimize non-revenue generating time of the Sales Team's tasks, including but not limited to sending emails/messages to clients, other team staff or partners on behalf of Sales Team, putting information into the system.
ABOUT YOUOverall, we like to employ service-minded people who are reliable, clever, and able to work independently. You are someone who possesses the following characteristics:• Personable and naturally enjoys helping others.• Incredibly detail-oriented and organized with solid time management skills.• Excellent communicator and listener, both written and verbal, with anyone including colleagues and clients.• Independent, trustworthy, and willing to learn.• Calm in a very busy environment and good at dealing with uncertainty and last minute changes.
YOU HAVE• At least 2 years of professional experience with administrative positions.• Fluency in speaking, writing, and reading Japanese and English.• Excellent written communication, strong interpersonal skills, and a natural gravitation toward detail-orientation and organization.• Familiarity with basic software/tools such as Microsoft Office, Google doc, Google spreadsheet, Google slide and Mac OS
OUR OFFER• Competitive salary, commensurate with experience.• Permanent contract.• Commuting / Transportation allowance.• Massage session once a month.• Allocated budget for training (customized to specific requirements of the role and organization's objectives).
Please submit your application in English. Thank you!
CIC welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status or disability. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.
Measures against passive smoking: No smoking indoors allowed. Smoking is not permitted outside of designated areas.
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