Senior Sales/System Engineer

Full-time AI Data Science International Business Python Technical Requirements

Streamhub is a global analytics platform powering total audience measurement, planning and targeting for TV and streaming services. Our mission is simple: make video data actionable and accessible for the entire media ecosystem. We work with broadcasters, streaming platforms and advertisers in multiple countries, combining advanced analytics, AI and scalable engineering to solve complex problems in the advertising value chain.

We are in a growth phase, expanding our teams across Bangalore, London and Tokyo to reinforce our international and entrepreneurial culture.

The Role

This is a full-time role for a Senior Sales / System Engineer. The role involves day-to-day tasks providing technical support to clients to build an innovative data product by bridging customer requirements, product vision and engineering. You will be joining our highly-productive engineering team that drives a thriving work culture through individual's growth, well-being, strong ethics, and entrepreneurial approach. While the role is primarily located in Japan, there might be some travel to Asia Pacific regions for work.

You will be combining technical expertise with a client-focused approach to deliver the necessary integrations and solutions as part of our enterprise SaaS platform. Reporting directly to the Country Manager and Head of Engineering, you will collaborate with global and local teams, and act as a trusted advisor to our clients in Japan / Asia. Key responsibilities include but are not limited to:

Technical Expertise: Understand Streamhub's products from a technical perspective and use this to analyse and manage client requirements for development.
Client Engagement: Act as the key technical contact for customers, building strong relationships that drive trust and long-term partnerships.
Sales Collaboration: Work alongside the sales team to develop technical proposals and RFPs to win customer deals.
Global Teamwork: Collaborate with global engineering and product teams to ensure seamless project execution.
Product / solution Selling: Leverage your technical expertise to demonstrate the value of the company's solutions and contribute to the company's sales growth.

The communications with the customer involves the understanding of their data methodologies, designing and implementing the data integration modules, working with internal engineering teams on data ingestion or product features, and maintaining the data integration pipelines (currently built over Airflow and Kubernetes).

The communications with the customer involves the understanding of their requirements, video data, data science methodologies, designing and implementing the data integration or product features, and maintaining the data integration pipelines (AWS/GCP).

Must Have Qualifications

5+ years of experience in a customer-facing role in a B2B technology company whether as Sales Engineer, System Engineer or Technical Project or Product Manager where the ability to articulate techinical solutions to clients is necessary
2+ year of hands on experience in Python or Java applications handling data integrations
Working experience with SQL, AWS/GCP
Must have at least 3 years of relevant media industry experience in the field of research, measurement, advertising or analytics/data systems
Experience in handling customer interactions, documentation and developing technical requirements
Native in Japanese and Fluent/Advanced in English
Bachelor's degree in Engineering, Computer Science, or related field
Eligible to work in Japan

Nice to Have

Startup experience and mentality
Managing small teams both locally and remotely
Experience or strong interest in AI / Data science
Background in audience or advertising measurement or vod / ctv streaming servicees

The Package

Growth Opportunities:

Work on high-impact projects that are industry game changers
Develop both technical and business acumen while collaborating with global teams
Gain international business experience and network

Continuous Learning and Development:

Access to niche data technologies and experience handling terabytes of data.
A 100,000 JPY budget for self-development, training, and certifications.
Training/workshop trips to our London or Bangalore offices.

Flexible Work Culture:

Flexible hybrid working model (3 days in our Kamiyacho office).
Flexible work hours focused on output rather than input (usually 11:00 - 20:00)
Monthly team outings
An entrepreneurial, open, and diverse team culture.

Compensation and Benefits:

Salary from JPY9,000,000 upwards depending on experience
Full-time employment with a six-month probation period.
28 days of holiday per year, including public holidays.
National health insurance and pension coverage.
Top-of-the-range MacBook Pro or PC for your work laptop.

This position is only feasible for bilinguals with native Japanese speakers capable of communications with Japanese customers with strong English for internal comms and international clients.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Thank you for your interest in Streamhub!

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