MENA Pre-Joining-Senior Associate

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY MENA Pre-joining Consultant

You will work as part of the EY MENA Pre-joining Team, providing a high level of support across the MENA region to our new joiners. Your role will be to provide an exceptional pre-joining experience from when a candidate has accepted their offer up until their first day of joining, supporting all new hires from entry level through to partner level.

Your key responsibilities:

• As a Pre-joining Consultant (PJC), you will be the main point of contact for our new joiners to ensure their pre-joining experience is smooth and efficient. The new joiners will require support in understanding our Immigration, Relocation, and Pre-joining policies and processes.
• The role requires a high level of stakeholder management with key internal stakeholders such as the Recruitment Team and Hiring Managers as well as different functional teams such as IT, Administration, HR Enablement. You will also be responsible for resolving problems relating to the pre-joining process which will vary by candidate and location.

Other key responsibilities include:

• Provide an exceptional new joiner experience ensuring that when they join EY that their experience lives up to our Employee Value Proposition
• Managing the immigration process for all new joiners across MENA
• Guide team members to resolve challenging situations concerning benefits and legal areas
• Ensure accuracy and attention to detail in all elements of the new joiner process
• Escalate complex or sensitive cases to leadership as appropriate
• Identify potential problems and opportunities related to preboarding
• Be responsible for data and reporting accuracy
• Support and guide internal stakeholders and colleagues in process and structure changes
• Identifying issues and challenges with a solution orientated mindset with always keeping in mind providing an exceptional new joiner experience and enabling continuous improvement within our process and polices
• Understand MENA pre-joining regulations and ensure full compliance
• Provide location knowledge to aid transition and resolve problems relating to the pre-joining process

Skills and attributes for success:

• Excellent English language written and verbal communications skills
• Building positive relationships with all stakeholders (internal and external)
• Ability to learn processes, methodologies, tools, and technologies used, and utilize them in an efficient manner
• Strong MS office skills and a willingness to acquire new skills to effectively leverage internal reporting systems
• Strong eye for detail
• A consultative professional who build relationships based on doing the right thing

To qualify for the role, you must have:

• 3-6 years’ experience of working as part an HR Team including recruitment, immigration, pre-joining, onboarding, or related experience
• Experience of managing complex HR situations and working in a challenging fast-paced environment
• Experience of Microsoft Office applications and Outlook (Mandatory)
• Strong candidate centricity and consultative skills
• Experience in professional email writing as a mode of communication on a day-to-day basis
• Experience in stakeholder management and building strong relationships with support teams
• Experience managing multiple priorities and a high volume of candidate queries
• Exhibit a positive can-do attitude and approach to responsibilities; demonstrate commitment to the role
• Experience working with multi-cultural teams a plus

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