Senior Program Manager

As Microsoft rapidly expands its international data center footprint, the customers’ appetite for & consumption of cloud products is increasing even faster than we can expand! All new DCs require efficient and reliable capacity planning to meet exponentially growing customer demand – that goal is our NorthStar. We are an agile, exciting, and fast-evolving engineering team focused on delivering capacity solutions for our customers across all Microsoft cloud offerings. As we grow, we need passionate and talented individuals with business and/or engineering backgrounds with a ton of energy and a healthy dose of humility!

To ensure that customers can expand their consumption of Microsoft cloud services without any constraints, we established a specialized regional program that gathers customer-based intelligence in coordination with Sales, Marketing, Finance, and Engineering teams. This Global Capacity Field Insights Team (GC FIT), housed within the Cloud Supply Chain & Provisioning (CSCP) team, works to develop strong ties with field and subsidiary leadership to establish a broad network of contacts focused on solving capacity-related challenges. This two-way exchange of information enables us to develop an early deal pipeline and more effectively plan resource-specific capacity that shapes our cloud DC growth strategy for each region. Collectively, our team’s efforts help customers meet their business objectives and propel Microsoft’s fastest-growing business segment!

We have an opportunity based in Japan to partner closely with our Japan and Korea subsidiary leadership teams (Area Vice President and LT, Business Group Leads, Technical advisers, etc.) to align on cross-company sales initiatives, cloud capacity expansion, revenue performance, and gross margin targets. Diverse individuals with cloud sales, engineering/capacity planning, and management experience please apply!

Responsibilities

• Work closely with cross organizational teams, including analysis of the opportunity pipeline to develop leading indicators that predict business opportunities and expansion challenges with accuracy
• Act as a capacity ‘Account Manager’ for all regional capacity opportunities and challenges
• Become a trusted advisor to regional leadership teams for infrastructure planning, execution, and resolution of capacity-related issues
• Synthesize key feedback from customers, partners, and field to HQ with the goal of identifying sales blockers and best practice process improvements to enhance worldwide selling capability and efficiency
• Contribute to the GC FIT’s new rhythm of business (RoB) as it launches an integrated business planning (IBP) program to gather key insights to assist in making informed and efficient planning decisions
• Develop a localized RoB that will drive business efficiencies across all aspects of the subsidiary regional supply chain
• Communicate progress, isolate key challenges and opportunities, and accelerate decision making

Benefits and Perks

• Industry leading healthcare
• Savings and investments
• Giving programs
• Educational resources
• Maternity and paternity leave
• Opportunities to network and connect
• Discounts on products and services
• Generous time away