Job Description

 

“Quality in Life”

Swissotel Nankai, Osaka is a deluxe hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Nankai Railway’s Namba Station offering direct train access to Kansai International Airport and all major tourist attractions such as Kyoto, Nara and Kobe are within easy reach. The 36-storey tower has 546 well appointed guestrooms, including 42 Executive floor rooms and 28 suites with upgraded amenities including Swiss Executive Club Lounge access ensure an unrivaled experience with the ultimate in amenities and in-room technology. Pürovel Spa & Sports offers a selection of spa treatments, fully equipped gym, Jacuzzi, sauna and indoor swimming pool.

Server

 
Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• To consistently offer professional, friendly and engaging service
• To assist guests regarding menu items in an informative and helpful way
• To follow outlet policies, procedures and service standards
• To have full knowledge of beverage lists and promotions
• To have full knowledge of all menu items, garnishes, contents and preparation methods
• To follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

 
Qualifications:
We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “Quaity in Life” and work in a dynamic environment. In addition, the candidate should possess:
• Previous service experience an asset
• Previous point of sale system experience an asset, but not required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Japanese Speaker – Business Level (N1)
Physical Aspects of Position: 
Physical aspects of the position include but are not limited to the following: 
• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps
Swissôtel Hotels & Resorts
Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.
   

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