Sr. Services Executive - Japan

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Japan Services Executive team includes a diverse range of skills and experience from across professional services, functional subject matter expertise and sales fields. The team plays a meaningful role in connecting Workday’s services and sales organisations; ensuring that we are supporting subscription sales by differentiating Workday’s services approach and methodology, as well as ensuring that our customers are set up to be successful in their deployment projects and meet their business objectives.
Our aim is to be trusted advisors to our prospects and customers, working to Workday’s core values of Customer Service and Integrity, and protecting Workday’s proven track record of customer happiness. Successful candidates will be passionate about working as part of an account team driving and supporting sales cycles; engaging with customers to develop deployment strategies and plans that meet their requirements; and leading detailed and sophisticated sales processes, preparing estimates, proposals and contracts.

About the Role

Workday is the leader in enterprise-class, software-as-a-service (SaaS) Human Capital Management and Financial Management solutions for handling global businesses. As a Workday Services Sales Executive for our Professional Services organisation, you will be responsible for planning, management, and execution of all Professional Services business development activities in your area. You will be a key team member of the Workday Pre-sales Services team, working alongside Workday Account Executives, driving Workday Subscription sales across Workday’s market segments.

You’ll use your experience with consulting sales and project delivery to help prospects put together a plan for a successful project, including resources, timeline, and costs. You’ll employ effective selling strategies to successfully position Workday’s SaaS Solutions and Platform technologies as the efficient, modern alternative, and you will be a specialist in our innovative deployment methodology. You will work closely with our Service Partners to help them plan successful projects and grow their business. If you have a stellar consulting delivery or sales track record, are a self-starter, and love working in a multifaceted environment, then Workday Japan's Services Executive team is the place for you.

What you’ll do:

• Understand the competitive landscape and prospect needs so you can effectively position the value of our deployment methodology and Professional Services.

• Work with Account Executive and Customer Success Managers to determine Services Strategy for customer base accounts.

• Present Workday Customer Services overview and conduct services discovery sessions.

• Create and validate Professional Services Proposals and high-level Project Plans.

• Nurture mutually helpful relationships with Workday Service Partners.

• Assess project team training needs for prospects and customers.

• Maintain accurate and timely prospect, pipeline, and service forecast data.

• Handle, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation

• Provide support for services activities and events.

• Respond to RFIs/RFPs/RFQs

About You

• Experience in Professional Services sales, preferably in ERP, Financial Management or Accounting solutions

• Proven ability in managing complex services sales cycles from start to finish with a track record of successful service revenue and profitability attainment preferred

• Understand and can effectively explain the benefits of cloud architecture

• Strong knowledge of vendors, products, and services in the ERP application space

• Great presentation skills while participating in a fast-paced, complex product and services sales cycle

• Bachelor’s degree or equivalent work experience

• Ability to travel 10% or more of the time

• Fluent Japanese and business English language required

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!