Sr. Solution Architect, Amazon Business

amazon (Tokyo, 日本) 7日前
Full-time
Job summary
The Amazon Business Japan (AB JP) team is dedicated to developing solutions that make it easy for business customers to buy on Amazon. AB JP is looking for a "Solutions Architect" who is passionate about designing and implementing integration-focused solutions for Large Enterprise Customers both in Commercial and Public Sectors. Especially in Public Sector (Central / Local Governments and Public corporation) whose annual budget reaches approx. $1.6T including $820B expenditure corresponding to 14% of Japanese GDP, there exist a huge opportunity AB JP should support. Their procurement processes are far behind Commercial Sector especially in terms of DX (Digital Transformation) because it is regulated from a fairness standpoint and there are many challenges for E-Commerce service providers to support. However, the current Cabinet holds up DX in Government as the one of main policy challenges to overcome in order to improve Japanese labor productivity, which is the lowest in G7. Late in 2020, E-Invoice Promotion Association JP was established by public-private partnerships for driving DX in Procure to Pay (P2P) process. In response to this tailwind, Solution Architect is responsible for high-level design work to integrate AB as a part of JP Government procurement processes thru discussions with JP Government (e.g. Digital Agency).
Our Solutions Architects are experienced technologists with technical breadth and depth coupled with strong interpersonal and customer facing skills. AB Solutions Architects have technical expertise in Enterprise Resource Planning (ERP), eProcurement integrations, Single Sign-On systems, and REST API based integrations.
As a Solutions Architect, you will lead technical integrations for customers and partners while working with internal Business Development, Professional Services, Sales, Product and Engineering teams, to coordinate new product integrations and launches. You will develop and execute operational process improvements while managing on-going integrations with customers and partners. You will lead integrations from technical discovery/scoping through implementation and post-production support. You will need to be an influencer and be able to negotiate technical and functional requirements. You will design and implement technical integration solutions to solve complex business problems for Amazon Business’s largest customers like JP Government and partners.
Key job responsibilities
• Establish technical credibility in the sales cycle and collaborate with Sales to drive adoption of Amazon Business's integration-focused products and features.
• Educate customers and partners on the value proposition of leveraging Amazon Business's integration-focused products and features.
• Lead technical projects to integrate the Amazon Business marketplace with customers, partners and communicate directly with internal and external stakeholders.
• Participate in deep technical architectural discussions and design exercises to optimize customer and partner integrations with Amazon Business's integration-focused products and features.
• Build deep relationships with the customer's and partner's senior technical leaders to enable them leverage Amazon Business's integration-focused products and features.
• Capture and share best practices with Amazon Business's integration community.
• Ability to interpret complex business requirements to implement technical solutions.
• Partner with Professional Services, Sales, Customer, Product/Engineering teams to drive innovation of Amazon Business's integration-focused products and features.
• Identify bottlenecks, suggest solutions, and drive teams to implement solutions. Coordinate work with several internal and external teams.
A day in the life
  • 9am - 10am: mail check
  • 10am - 12pm: meeting with a customer
  • 1pm - 2pm: investigation of issues reported by customers
  • 2pm-3pm: meeting with a partner
  • 3pm-4pm: internal meeting
  • 4pm-5pm: create proposal doc for an engineering team
  • 5pm-6pm: mail check and preparation for monthly report

About the team
Amazon Business Professional Service team consists of over 10 head counts and provide technical/operational support to large enterprise customers.
【ダイバーシティ・ワークライフバランスの取り組みについて】
Amazonでは、家族と過ごす時間や、趣味に没頭するなど充実したプライベートの時間を大事にすることは、常にInnovativeであり続けるためにとても重要なことと考えます。
Amazonビジネス事業本部では、出産、育児、介護など、様々なライフステージイベントなどに合わせ、社員が自由な勤務体系を選択できる環境が整備されており、多くの社員がこうした制度を活用しながら活躍しています。
(例:フレックスタイム制度、在宅勤務制度、産休・育休、時短勤務制度、など)

Sr. Solution Architect, Amazon Business

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