Solutions Consultant

Tokyo/Osaka, Japan

Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers more than 500,000 digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers. Learn more at Sitecore.com

Our employees are our foundation. Sitecore is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents and over 20 countries. The Sitecore values of Foster Collaboration, Push Boundaries, Take Ownership, Cultivate Community, and Customers First are what drive and unite us across the globe. Learn more about the Sitecore values here: [...] is looking for a Solution Consultant, based out of Tokyo or Osaka, with a strong technical and digital background.

The Role

As a Solution Consultant at Sitecore, your primary role is to deliver platform and technical strategic support throughout the sales cycle. You will work as part of the sales team and engage with prospects, existing clients, and implementation partners across the JAPAN region.

You will be part of a highly professional sales team, reporting to the Director of Sales Engineering APJ. Your role is to be the trusted expert advisor when visiting customers, prospects and partners, and your main target is to present value and technical knowledge when demonstrating the Sitecore Platform.

In addition, the Solution Consultant will act as a product evangelist, education the sales team and implementation partners on product features and platform roadmaps, and present when required at Sitecore and industry events.

At Sitecore, we encourage and expect people to show initiative, and promise freedom to work as an individual. You will be part of a global success, and enter an entrepreneurial organization, with extremely high growth rates and highly motivated employees. You will be working in an international environment, with colleagues that know how to think big and win deals.

Role Summary:

  • Manage all technical aspects of a Sitecore sale in conjunction with the sales team
  • Help existing customers to stay up to date on new product features and product roadmap
  • Own the technical relationship in sales situations, to ensure that all technical aspects of sales are covered
  • Enable partners and ensure they are up to date on the latest platform features
  • Define and deliver bespoke demonstration scenarios of the Sitecore platform
  • Scope and develop POC solutions on the Sitecore platform where required
  • Respond to proposals and RFP’s to ensure that all technical information and recommendations address the client’s requirements
  • Present solution benefits / features / updates and roadmaps at Sitecore’s marketing events

Qualifications:

  • We imagine that you come from a similar Solution Consultant / Sales Engineer role, or have Sitecore experience working as a technical project manager or lead developer
  • Strong knowledge of web technologies including HTML, CSS, JavaScript, and JSON.
  • Comfortable with a consultative presentation to C-level business executives as well as detailed, in-depth discussions with a technical audience.
  • Able to combine technical requirement with business needs and drive a value proposition discussion
  • Experience with one or more Web Content Management Systems and e-commerce
  • Knowledge of allied software systems, e.g. CRM, PIM, DAM, ESP, CMP
  • An appreciation of cross-channel digital marketing technologies
  • 3-5 years of Sitecore implementation knowledge is desired but not a requirement

Skills & Competencies: 

  • A consultant´s mindset with a holistic view on solutions and an eye for identifying the next opportunity
  • Excellent communication and presentation skills
  • A genuine interest in working with people and understanding people dynamics
  • Excellent team player able to work closely with other technical sales and business development colleagues
  • Ability to manage multiple projects under tight time constraints in a calm manner
  • Driven by a strong interest in a broad range of web and web-related technologies
  • Ability to absorb and integrate large amounts of information in short timescales
  • Committed to continuous professional development

Travel expectations

The Solution Consultant supports all sales activities across Japan, so travel is required across the region. International travel may also be required to support regional opportunities and attending global Sitecore events.

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.

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Solutions Consultant

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