Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
What a Strategy and Operations Manager, does at Visa:
You will be working closely with the Head of CMS Japan, and the larger VCS Japan team to support the strategy development for VCS Japan with deep market analysis and insights. You will coordinate the financial and planning cycle and ensure a flawless execution of VCS strategy through rigorous performance tracking, developing scorecards and dashboards that provide an acute picture of the area results and enable the adoption of corrective actions when needed. You will actively participate on cross-functional projects that relates to enhancing B2B business for Visa.
As a natural collaborator, you will develop a network of key cross functional stakeholders including various product and client-facing teams (such as Client Relationship Management, Merchant Sales & Acquisition, Client Support, and Visa Consulting & Analytics), to expand the usage of Visa’s Commercial Capabilities. You will also work closely with regional business leaders to implement and coordinate systems and procedures, and interface with regional and global Sales Operations and Sales enablement business partners.
In this position, you have the opportunity to apply strong analytical and critical thinking skills to solve business problems, and quickly arrive at recommendations that drive corporate priorities. Key responsibilities include:
What we expect of you, day to day:
- Support in strategy deployment, solution ideation and development, portfolio optimization, delivery and enablement of products and services in Japan
- Responsible in managing core management information systems to grow VCS Japan. This includes, but is not limited to, scorecards, project management, financial tracking & reporting, meeting cadence, and agreeing key action items/deliverables/follow ups
- Plan, build and execute business plans across both Small Business and Large Market segments to meet CMS Japan’s budget
- Identify opportunities for client performance optimization of products and services, which includes collaborating with internal cross-functional teams such as Client Relationship Management, Merchant Sales & Acquisition, Client Support, and Visa Consulting & Analytics to develop overarching strategies across commercial related products
- Effectively navigate problem solving opportunities which vary widely in nature
- Collect and organize market intelligence and client specific feedback from financial institutions / fintech’s and businesses to contribute to the strategic roadmap for prioritization
- Manage end-to-end project for product implementation which requires timeline & task identification, coordination with concerned stakeholders such as clients and Client Services team
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
What you will need:
- 8 years of experience in strategy and operations for a large technology firm or corporate in business planning or strategy, or top-tier management consulting, investment banking, private equity
- Interest and intellectual curiosity regarding the global financial system, as well as FinTech and business models. Knowledge and experience with payments, eCommerce, and mobile technologies is a plus
- Good knowledge of product management and development, data driven insights and finance
- Highly disciplined and organized approach to prioritize deliverables and execute consistently and systematically on both immediate and long-term priorities
- Self-starter with demonstrated ability to take initiative, and adapt in a fast changing, often ambiguous market context
- Consistently strives to achieve and improve upon quality standards expected by colleagues and clients
- Strong interpersonal skills and experience in stakeholder management within a multi-national organization
- Strong academic credentials. An MBA or similar degree from a top tier institution is a plus
- Full professional level in Japanese with the ability to engage effectively in both written and verbal communication with internal and external stakeholders.
- Business level in English
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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