Supply Chain ＆ Logistics Manager
Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.
KEY RESPONSIBILITIES
Regional Supply Chain Leadership
• Define and continuously optimise local supply chain processes and ordering methodologies.
• Ensure alignment between merchandising, commercial operations, finance, IT, logistics, and HQ.
• Act as the key escalation and decision-making point for regional operational matters.
Demand Planning & Inventory Management
• Lead forecasting and demand planning for POSM and relevant product categories in collaboration with HQ Demand Planning.
• In collaboration with merchandising, monitor and manage inventory performance, minimising stock shortages and excess inventory.
• Drive service level improvement to boutiques through structured bi-weekly replenishment oversight.
Logistics & Import Management
• Support Richemont Japan Logistics team in import operations, ensuring regulatory compliance and accurate documentation.
• Proactively coordinate new product launches with HQ, Local Merchandising, and Logistics to ensure seamless import and market readiness.
• Lead resolution of import discrepancies and cross-functional issue management.
• Manage reverse logistics processes in collaboration with HQ and regional stakeholders.
Warehouse & Operational Optimisation
• Collaborate with Richemont Japan’s Warehouse & Distribution Manager to provide direction and leadership to warehouse operations, ensuring efficiency, accuracy, and compliance.
• Identify and implement operational improvements to enhance productivity and cost-efficiency.
• Ensure optimal management of consumables and operational materials supporting boutiques.
• Lead annual product destruction/recycling processes in accordance with brand, group, and regulatory requirements.
Performance Management & Reporting
• Maintain, enhance, and track key supply chain KPIs (inventory turnover, service level, lead time, logistics costs, etc.).
• Provide structured reporting and analysis to the Regional Brand Director and Global HQ.
• Use data-driven insights to drive decision-making and continuous improvement initiatives.
Business Process Improvement & Systems
• Act as regional SAP supply chain expert, ensuring best practice usage and process optimisation.
• Lead cross-functional process reviews to improve efficiency, accuracy, and service level.
• Identify automation and system enhancement opportunities to modernise operations.
Global Stakeholder Management
• Serve as the primary operational interface between Dunhill Japan and Global HQ.
• Represent Japan in monthly global operations meetings.
• Build strong cross-border partnerships to drive alignment and operational excellence.
REQUIREMENTS
Experience
• 5–10 years of progressive experience in supply chain, demand planning, logistics, or operations management within retail, luxury, consumer goods, or similar industries.
• Proven experience managing end-to-end supply chain operations.
• Strong hands-on experience with SAP (inventory, purchasing, planning modules).
• Experience leading process improvement initiatives.
• Prior team management or supervisory experience is advantageous.
Skills & Competencies
• Strong analytical and forecasting capability.
• Advanced Excel proficiency.
• High level of commercial awareness.
• Structured problem-solving and decision-making ability.
• Strong stakeholder management and influencing skills.
• Business fluency in Japanese and English (written and spoken).
PERSONAL ATTRIBUTES
• Confident and credible operational leader
• Proactive, self-directed, and solutions-oriented
• Resilient and comfortable operating in a fast-paced retail environment
• Detail-oriented with strong execution capability
• Collaborative yet assertive in driving standards and accountability
• Continuous improvement mindset
or continue with email
Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.
KEY RESPONSIBILITIES
Regional Supply Chain Leadership
• Define and continuously optimise local supply chain processes and ordering methodologies.
• Ensure alignment between merchandising, commercial operations, finance, IT, logistics, and HQ.
• Act as the key escalation and decision-making point for regional operational matters.
Demand Planning & Inventory Management
• Lead forecasting and demand planning for POSM and relevant product categories in collaboration with HQ Demand Planning.
• In collaboration with merchandising, monitor and manage inventory performance, minimising stock shortages and excess inventory.
• Drive service level improvement to boutiques through structured bi-weekly replenishment oversight.
Logistics & Import Management
• Support Richemont Japan Logistics team in import operations, ensuring regulatory compliance and accurate documentation.
• Proactively coordinate new product launches with HQ, Local Merchandising, and Logistics to ensure seamless import and market readiness.
• Lead resolution of import discrepancies and cross-functional issue management.
• Manage reverse logistics processes in collaboration with HQ and regional stakeholders.
Warehouse & Operational Optimisation
• Collaborate with Richemont Japan’s Warehouse & Distribution Manager to provide direction and leadership to warehouse operations, ensuring efficiency, accuracy, and compliance.
• Identify and implement operational improvements to enhance productivity and cost-efficiency.
• Ensure optimal management of consumables and operational materials supporting boutiques.
• Lead annual product destruction/recycling processes in accordance with brand, group, and regulatory requirements.
Performance Management & Reporting
• Maintain, enhance, and track key supply chain KPIs (inventory turnover, service level, lead time, logistics costs, etc.).
• Provide structured reporting and analysis to the Regional Brand Director and Global HQ.
• Use data-driven insights to drive decision-making and continuous improvement initiatives.
Business Process Improvement & Systems
• Act as regional SAP supply chain expert, ensuring best practice usage and process optimisation.
• Lead cross-functional process reviews to improve efficiency, accuracy, and service level.
• Identify automation and system enhancement opportunities to modernise operations.
Global Stakeholder Management
• Serve as the primary operational interface between Dunhill Japan and Global HQ.
• Represent Japan in monthly global operations meetings.
• Build strong cross-border partnerships to drive alignment and operational excellence.
REQUIREMENTS
Experience
• 5–10 years of progressive experience in supply chain, demand planning, logistics, or operations management within retail, luxury, consumer goods, or similar industries.
• Proven experience managing end-to-end supply chain operations.
• Strong hands-on experience with SAP (inventory, purchasing, planning modules).
• Experience leading process improvement initiatives.
• Prior team management or supervisory experience is advantageous.
Skills & Competencies
• Strong analytical and forecasting capability.
• Advanced Excel proficiency.
• High level of commercial awareness.
• Structured problem-solving and decision-making ability.
• Strong stakeholder management and influencing skills.
• Business fluency in Japanese and English (written and spoken).
PERSONAL ATTRIBUTES
• Confident and credible operational leader
• Proactive, self-directed, and solutions-oriented
• Resilient and comfortable operating in a fast-paced retail environment
• Detail-oriented with strong execution capability
• Collaborative yet assertive in driving standards and accountability
• Continuous improvement mindset
Sign in
To continue your applicationor continue with email
By continuing you agree to our Terms & Privacy Policy.
Similar jobs
Show more