About ClickHouse
We are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000x faster than traditional approaches. By offering a true column-based DBMS, it allows for systems to generate reports from petabytes of raw data with sub-second latencies. With an amazing community already adopting our open-source technology, we are now embracing our journey in delivering Cloud first solutions to delight our customers.
With top adopters such as Lyft, Cisco, and eBay - not only do our products work at lightning speed, so do we.
We are an open and collaborative company. Our colleagues are curious, engaged and excited about what they do. If you want to work in an environment where you can learn, grow, be an agent of change and have your voice heard - then please read on!
We are currently hiring for this role in Japan. Your exact location within the country does not matter; the role is not office-based. There will be onsite travel to provide in-person support to customers in Tokyo and across Japan.
What you will be doing:
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We are seeking a senior customer support engineer based in Tokyo. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan. You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post- sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll-up their sleeves and help us expand our regional presence in Japan!
Examples of projects you might contribute to:
And of course:
What you will bring along:
Bonus points:
Compensation
This role offers cash compensation and a stock options grant. For roles based in the United States, you can find above our typical starting salary ranges for this role, depending on your specific location.
The positioning of offers within a certain range depends on various factors, including: candidate experience, qualifications, skills, business requirements and geographical location.
If you have any questions or comments about compensation as a candidate, please get in touch with us at [email protected].
Perks
Culture - We All Shape It
As part of our first 200 employees, you will be instrumental in shaping our culture.
We look for candidates who are:
Are you interested in finding out more about our culture? We are a one year old company therefore we are excited to be building it together at the moment. Our first 200 employees are the culture shapers of our future. Check out our blog posts or follow us on LinkedIn to find out more about what’s important to us, and to find out if you’d like to come and contribute to building our culture with us!
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