Reasons could include the position has been filled or the company is not accepting new applicants.
Onsite Support IT Technician is an Entry/Mid-level Position
In this technical role, the Onsite IT Support Technician will conduct onsite and remote data collections of electronically stored information (ESI) for use in eDiscovery matters and Computer Forensics investigations. The analyst will be trained in the use of proprietary and 3rd party software used to collect targeted data. Additionally, training will be provided on Chain of Custody handling and evidence collections, with opportunities to train in a computer forensics specialty in the future.
Whilst onsite and remote collections are varied in their details and complexity, most will generally include making forensic (“exact”) copies of specified data sets from a user’s laptop, phone, email account or server at their place of work, and transporting this data copy back to KLDiscovery’s in-country lab. Each onsite presents a unique situation making this role ideally suited to those who enjoy the challenge of dynamic problem solving.
This role is part of a small and dedicated regional team, with staff members located in countries across APAC. A strong sense of teamwork and a desire to constantly excel are essential.
At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is 5,500,000 to 6,500,000 JPY.
Essential Functions
In this capacity, an Onsite IT Support Technician will perform the following tasks:
募集要項 – オンサイトITサポートテクニシャン
肩書 – フォレンジックアナリスト – フォレンジックサービス (Japan)
募集概要
オンサイトITサポートテクニシャンはエントリー/中級レベルのポジションとなります。
オンサイトITサポートテクニシャンは、eDiscovery案件やコンピューターフォレンジック調査等におけるオンサイト(現場)及びリモート(遠隔)での電子データの収集・保全作業(コレクション)を主とするフォレンジック作業を行う技術職となります。
本ポジションでは様々なトレーニングを受けた上で専用フォレンジックソフトウェア・機器を使用し電子データ保全、Chain-of-Custodyに準じた電子データの管理、コンピューターフォレンジック調査業務等を行います。将来的にはそれらの分野の中から得意分野を選び専門性を高める事も可能です。
オンサイト・リモートデータコレクションとは、お客様が所有するPC・携帯・メールアカウント・ファイルサーバ等の対象機器よりデータの複製コピーを作成し当社内ラボまで移送する業務になります。各データコレクションの条件・要求は複雑且つ大きく異なるため、問題解決能力に富んだチャレンジ精神を持った方に適しております。
APAC地域担当の一員として他の拠点のメンバーとも協業する必要がある為、チームワークや日々の探求心を持った人材を募集しております。
業務内容
オンサイトITサポートテクニシャンは下記業務を行います。
Business Requirements
This position will require after-hours and weekend work. Regional travel will be required, in line with business needs. May be required to travel within Japan with less than 24-hours’ notice.
Education, Skills, and Experience
業務必要条件
このポジションは案件により急な週末作業及び時間外残業が発生する事があります。また、国内外の出張業務が発生する場合もあり、出張依頼発生より24時間以内の出発を要する事もあります。
学歴・スキル・経験・人物像
Our Cultural Values
Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:
Our culture shapes our actions, our products, and the relationships we forge with our customers.
Who We Are
KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.
Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.
KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.
KLDiscovery is an Equal Opportunity Employer.
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