Digital Technical Specialist Manager - DS21

Microsoft (Tokyo, 日本) 13日前

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

The Small, Medium, and Corporate team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions. Located in a Digital Sales center, you will work closely with our Demand Response Cloud Acquisition team in serving our large enterprise and corporate managed customers to identify their needs and opportunities.

One of the fastest growing customer segments in the technology industry, you will help customers get to the cloud across Microsoft solution areas like Modern Workplace, Business Applications, Applications and Infrastructure, and Data and AI.

The Technology Solutions team consists of highly capable individuals that drive Microsoft wins on the latest cloud and modern development technologies. As a Technology Specialist Manager, your primary responsibilities will be to lead a team of Technical Specialists that will engage with customers and Account Executives to understand the business’s needs, and then prove and design customer business solutions that leverage the Microsoft Cloud for Business with a focus on one or more of the Microsoft Solution Areas (Modern Workplace, Business Applications, Applications and Infrastructure, and Data and AI). Your team will own technical and solution envisioning with customers via Microsoft Teams call engagements including demos, custom demos, solution designs, implementation plans and proof of concepts.

To learn more about Microsoft’s mission, please visit:  [...] out all of our products at:  [...] a Digital Technical Sales Manager, you will:

Develop and lead a diverse and high performing technical sales team that helps customers make sound technical decisions and maximize the adoption and value of Microsoft solutions

  • Attract the best technical sales talents from the market, develop talent, and work with individuals on building a career plan. Drive for knowledge of the industry's IT technologies and competitors, and map relevant solutions to industry's, customer's IT and Business trends. Build a learning culture in your team to build deep skills on core technologies, broad knowledge of adjacent solutions and professional skills. Encourage your team to collaborate on opportunities and consumption projects to maximize the customer value.
  • Coach for technical and sales excellence to drive customer success and Microsoft growth
  • Your strategic knowledge will lead your team to actively work with customers, to define clear technical decision criteria for all opportunities, to secure customer commitment to Microsoft technology and to develop plans that help customers deploy and consume our products and services. Your practical experience will increase deal velocity by assessing the progress of technical engagements at every stage, and by orchestrating your Team, other Microsoft technical resources and Partners on most complex digital transformation deals.
  • Coach the team to actively address the technical and architectural issues that block customers' technology decisions and usage.
  • Escalate blockers and collaborate creatively with other field leaders, services & partners, as well as corporate business and marketing groups to ensure the technical needs and preferences of customers are heard.
  • Inspire others to take positive actions by being a technical thought leader and an effective influencer
  • You will demonstrate Microsoft's value proposition internally and externally to executives by showcasing our technology innovations and building relationships with and influencing key Technical Decisions Makers e.g. CTOs, CISOs etc. Drive cross group experiences that deliver increased sales and consumption.
  • Ensure that the team highlights Microsoft's unique value propositions in comparison to top competitors' offerings.
  • Encourage deep technical community participation and the importance of gathering and sharing customer insight.
  • Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics
  • Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor

Benefits and Perks

  • Industry leading healthcare
  • Savings and investments
  • Giving programs
  • Educational resources
  • Maternity and paternity leave
  • Opportunities to network and connect
  • Discounts on products and services
  • Generous time away

Digital Technical Specialist Manager - DS21

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