Mine Village Services Manager

• FIFO from Perth to the Roy Hill Mine - 4/3 Roster
• Performance, Retention and Profit Share Bonuses
• Work for an expanding and high performing iron ore business
• High-profile role - ensure a welcoming and inclusive village experience

About the role

A unique opportunity exists for a customer focused Mine Village Services Manager to join our team based at the Roy Hill Mine. Reporting to the General Manager Non-Process Infrastructure, you will oversee the performance of our mine village and aerodrome services, ensuring a safe and welcoming experience for our village residents and visitors. In this pivotal leadership role, you will ensure best in industry culture and service levels for our village operations, whilst proactively seeking opportunities to elevate our service standards as we embark on an exciting village transformation program.

The successful candidate will have a passion for customer experience and the ability to positively influence change through meaningful engagement and collaboration.

Duties

• Lead the safety and health culture, ensuring compliance with standards and procedures
• Accountable for the delivery of the village operations (catering, cleaning, facilities management, administration, mine office cleaning) and oversee an extensive contractor partnership
• Oversee village and aerodrome services and infrastructure and ensure capital upgrades are complete with minimal impact to village operations
• Oversee expenditure of a large operational budget and capital projects budget
• Support commercial contract negotiations, tender evaluations and award of camp and facilities services contracts
• Ensure reliable performance of utility infrastructure to support the development and operations of the sites (including power, water, waste management)
• Ensure timely commentary on behalf of the company on statutory planning matters such as town planning scheme review and amendments so the company’s long-term operations and project development requirements are not compromised
• Develop positive internal and external stakeholder relationships, and influence others to achieve collaborative outcomes

Skills and experience

• A customer-centric mindset with the ability to drive a culture of inclusion, safety, well-being, and care for all
• Proven experience in managing a remote village and/or housing infrastructure
• Experience managing and executing service contracts and commercial negotiation skills
• Mining and or resources industry experience including experience operating at a leadership level
• Budgeting and forecasting experience and the ability to manage complexity in a rapidly changing environment
• Strong knowledge of auditing procedures
• Highly collaborative with the ability to build meaningful partnerships with diverse stakeholders

Mine Facilities

• Modern, comfortable camp accommodation
• High quality gourmet food options (vegan, gluten free and healthy options)
• Large fully equipped gym facility, as well as a gym specifically for females
• Heated outdoor swimming pool
• Beach Volleyball court and Golf simulators
• Village shop and extensive supporting amenities
• In-room entertainment with comprehensive content and own-device casting capability
• Active social club with community events and activities for employees
• Lifestyle, Learning and Recreation initiative which provide events for your family

About Roy Hill

Roy Hill is a world class mining company, leading the way through innovative, integrated mining rail and port operations, to export iron ore safely and efficiently from West Australia’s Pilbara region.

We are a company where people matter. We support our team to reach their full potential by providing generous benefits and opportunities, empowering them to actively contribute to our success and that of our state and country.

We are committed to the use of new technologies that results in higher quality product, less waste, improved efficiencies and above all, a safer workplace. Our integrated next generation mine, rail and port operations enable the sustained low-cost production of iron ore at a consistent quality and grade, allowing us to respond to changing market cycles.

We are proud to collaborate and work in partnership with the communities in which we operate, supporting programs and initiatives that help achieve positive outcomes and leave a lasting legacy.

We are dedicated to minimising our environmental footprint, designing our operations to optimise the rehabilitation of the land when and where mining has been completed.

We are Roy Hill.

Equal Opportunity

Roy Hill is an Equal Opportunity Employer and encourages Indigenous Australians, females, and Veteran personnel to apply. We promote cultural diversity, gender equality and non- discrimination. We are proud of our relationships with our Traditional Owners and value the difference these partnerships make to the success of the project and to the lives of the people on whose land we operate.

How to apply

Click APPLY to submit your application.

To be eligible to apply for this role you must be legally permitted to work permanently in Australia.

Please note that unsolicited applications from recruitment agencies will not be accepted.